Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
I loved the room, pool, and breakfast!
Commentaires de Gestion de l’hôtel
16 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Amanda,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Nice place too stay for 3 days.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Robert,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
par un voyageur
Publié le 12 août 2024
The only good thing about this location was the staff, they were all friendly, helpful, and professional. The hotel however definitely needs some updating, maintenance, and a very deep cleaning. Its was filthy Our room was the cleanest part with stains on the carpet and what looked to be pet hair on the lounger. Then in the bathroom there must have been a leak in/around the fan above a toilet and looked like they quickly and barely did a patch job with holes and starting the show mold. The hallways, stairways, carpets were all so gross. If we hadnt gone through travelocity and I would have asked for a refund and gone elsewhere.
Commentaires de Gestion de l’hôtel
16 août 2024 par Kurt -General Manger, Gestion de l’hôtel
Hello Gerri,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comments. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our staff friendly, helpful and professional. I apologize for them not addressing your concerns and observations when you brought them to their attention. I will share your comments with them and seek ways to improve our delivery on ensuring an enjoyable guest experience. Warm regards, Kurtis Kendziorski General Manager
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Sandra,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 8/10 rating. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
par un voyageur de Dayton
Publié le 10 août 2024 sur Expedia
Standard fair for such a property. A big negative was lack of AC in the main area and breakfast area.
Commentaires de Gestion de l’hôtel
11 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Terry,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comment. We appreciate when our guests take the time to let us know how we are doing. Please be sure to bring any concerns to the attention of front desk at any hotel you may be staying with,we are here to ensure an enjoyable experience during your stay. Warm regards, Kurtis Kendziorski General Manager
par un voyageur
Publié le 8 août 2024 sur Hotels
Checked in early. Front desk was incredibly friendly and welcoming. Explained everything to satisfaction. Room was clean, spacious and well laid out. Bathroom was clean. The Dove products were a wonderful change from standard hotel fare. Breakfast was great. Good options including healthy choices. Close to the Premium Outlets and many dining options. Will definitely return.
Commentaires de Gestion de l’hôtel
11 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Edward,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 10/10 rating and comments. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you had an enjoyable stay with us. I will share your comments with my staff and commend them on a job well done. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
Staff was excellent
Commentaires de Gestion de l’hôtel
5 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Kimberly,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating. We appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
The breakfast and the outside property is great! When it came to the conditions of the room it was about as good as a 1 star motel. The beds were comfy but the washroom and the ac were all garbage.
Commentaires de Gestion de l’hôtel
5 août 2024 par Kurt -General Manager., Gestion de l’hôtel
Hello Sadipan,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your comments. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you enjoyed our breakfast and outside offerings. Please be sure to bring any concerns to the attention of front desk at any hotel you may be staying with, we are here to ensure an enjoyable experience during your stay. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
The office staff at check in, were the kindest women I’ve ever encountered at a hotel. They were very happy & seemed like they enjoyed their job, and were happy to welcome you to stay. They also explained things to do in the area and told us every detail about the pool & breakfast. Was a very smooth check in as well.
Commentaires de Gestion de l’hôtel
5 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Sean,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comments. We appreciate when our guests take the time to let us know how we are doing. I am pleased to see you enjoyed your stay and found our staff warm and accommodating. I will share your comments with my staff and commend them on a job well done. We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
Nice friendly clean hotel. Lovely area very close to the outlets and frankenmuth.
Our room was comfortable. Would stay there again for sure!
Commentaires de Gestion de l’hôtel
2 août 2024 par Kurt -General Manager, Gestion de l’hôtel
Hello Kayla,Thank you for your choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5/5 rating and comments. We appreciate when our guests take the time to let us know how we are doing.We look forward to accommodating your future travel needs. Sincerely, Kurtis Kendziorski General Manager
