Note fondée sur 15 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Very poor

Publié le 9 août 2022 sur HomeAway
The description of the accommodation is inaccurate and misleading. There is no kitchen within the accommodation itself, there is a shared kitchen. The furniture was of very poor quality, especially the mattress which was also stained. The shower drain was blocked. There was nowhere to store clothes other than four hangers. The carpet was stained. The bedding was cheap and poor quality. The crockery and cutlery provided was cheap and mismatched. The entrance hallway smelled. Worst of all there was an EXTREMELY LARGE DRIED BOGEY stuck on the wall. The neighbourhood was also rundown.
1 sur 5
par un voyageur

Publié le 10 juill. 2022 sur Expedia
Booked, paid, got told they couldn’t accommodate the first 2 days, had to fight for a refund of those 2 days but kept the rest of the booking. On the day of check in got no check in details, called and got told they couldn’t accommodate 5 days, canceled rest of booking. They said it’s a problem with Expedia specifically
5 sur 5
par un voyageur

For us it was good.

Publié le 31 mai 2022 sur HomeAway
The doorlock, to go with your hand over it, was not working everytime??? The code, that you must end with a " * ", is not clear??? There is no bar for the towels, there is no closet for your clothes, there was no shelf by the bathmirror, the showerhead should be replaced. The rest was in good condition and oke.
5 sur 5
par un voyageur

Always good

Publié le 23 déc. 2021 sur HomeAway
Such a easy process and Apartment is clean and tidy
Commentaires de Gestion de l’hôtel
27 déc. 2021 par VrboOwner, Gestion de l’hôtel
Hello Mandy, Thank you for staying with us. We're looking forward to accommodating you again. Have a great week ahead!
5 sur 5
par un voyageur

Excellent quality and price

Publié le 1 déc. 2021 sur HomeAway
Clean tidy comfortable
1 sur 5
par un voyageur

Charged for things unfairly! Horrible experience!

Publié le 8 nov. 2021 sur HomeAway
I was charged for sink coming off the wall that was like that at arriving. Also charged for smoking in the room but no one smoked in that room. Very loud children above us when there is a no children allowed policy. Check in was do it yourself. Did not get online DO IT YOURSELF check in service. As I travelled internationally I did not get ANY emails before I left fot this trip. I would recommend considering staying elseate/
Commentaires de Gestion de l’hôtel
9 nov. 2021 par VrboOwner, Gestion de l’hôtel
Serious misrepresentations were made as it was discovered that, although the property was booked by a Diane Yarbrough (female), it was occupied by a different person (male) who had not registered as a guest. Acting on reports of missing parcels from neighboring guests, we were prompted to investigate and inspect all the rooms in the property. We were shocked to find that the missing parcels were in the unit that had been booked by Diane Yarbrough and no valid explanation was given by the occupant as to why the parcels were in his possession. Upon inspection of the premises after check-out, our team confirmed that the occupant had been smoking in the property despite it being a non-smoking unit. There was also significant damage made to the bathroom sink and shower door. These damages and violations shall be charged accordingly. Because of this, we strongly advise against accepting future bookings from this guest.
5 sur 5
par un voyageur

Staying at center of Dudley

Publié le 4 oct. 2021 sur HomeAway
My stay was pleasant, quiet and comfortable.
Commentaires de Gestion de l’hôtel
4 oct. 2021 par VrboOwner, Gestion de l’hôtel
Hi Tamas, thank you for taking the time to leave us a review. We are so delighted to know that you had a notable stay in one of our hotel rooms. Rest assured that we will continue to strive in improving our quality and services. We look forward to hosting you again soon. Regards, Jasmine
5 sur 5
par un voyageur

Comfortable

Publié le 6 mai 2021 sur HomeAway
Have stayed here a few times over the last few months. Good experience
5 sur 5
par un voyageur

Nice

Publié le 12 avr. 2021 sur HomeAway
Adequate
4 sur 5
par un voyageur

Good

Publié le 25 mars 2021 sur HomeAway
Messy outside apartments on arrival in the premises. Bags of laundry everywhere. But actual apartment was ok however not all the cutlery was clean and there was only a little toilet roll in the bathroom