Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
2,0 Service et personnel
2,4 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2019 sur Hotels
par un voyageur
Publié le 12 mars 2023 sur Hotels
par un voyageur
Apartment is not available after payment
Publié le 10 mars 2022 sur HotelsIf you’ve spent days travelling to this apartment and then told it was not available and you’ve got no where else to go. Then this is the apartment is for you. I had to spend my nights on a friend sofa in Wolverhampton and only got part of my payment back which I’m still disputing.
Commentaires de Gestion de l’hôtel
10 mars 2022 par JL, Gestion de l’hôtel
Guest was provided a beautiful private room but decided to leave and said she wanted to go stay with a friend.. guest was charged only for one night stay and the remaining days was not charged. Guest had agree to this and later went back to ask for full refund. Normally guest wouldn’t receive a refund at all, but was offered refund for the days she never stayed.
Guest never appreciated the gesture, then decided to write a fraudulent review. Apartment was provided for this guest, but she already made other plans. Thanks
par un voyageur
Publié le 14 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2019 par JL , Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 11 juill. 2019 sur Expedia
par un voyageur
Publié le 4 juill. 2019 sur Hotels
He is a absolutely fraud! It's a just his private room! Has cheated £20 even we did not use anything! Left his room within 2 hrs as Hotel. Com helped us to move to another apthotel.
It was a horrible experience!
Commentaires de Gestion de l’hôtel
4 juill. 2019 par JL, Gestion de l’hôtel
Very dodgy guest, only paid for one guest but turned up with 2 extra guests and was not taking no for an answer. Had to cancel his reservation!
par un voyageur
Publié le 17 déc. 2018 sur Hotels
Finding the apartment was difficult but only because the cab did not take me outside but instead around the corner in the rain. Unfortunately I was given no information about how to contact when I was outside and the number on this page did not work. So I had to ring hotels.com and they eventually found me another number. Although this was a very stressful experience, once in the apartment the man who greeted me was very nice and accommodating. Room was very clean and had basic supplies. Was a nice stay overall and would definitely recommend.
par un voyageur
Read the reviews. Do not book.
Publié le 7 nov. 2018 sur HotelsThis is not as advertised.
You're booking a room in someones multiple occupancy flat that doesn't even have a lock on the door.
I was due to stay for 4 nights but on arrival the lack of a lock and immediate request for cash for cleaning (its in the small print after booking) made me cut my loses and leave (Hotels.com will not reimburse pre paid rooms unless you confront the owner who claimed he could have rectified the issue, which to reiterate was a lack of locking room that has been an issue before as per previous reviews).
It is in a convenient area but really isn't whats advertised, I can't actually believe its still on the site.
par un voyageur
This is a fraudulent lidting
Publié le 27 sept. 2018 sur Expedia
Contre : The listing should be removed. It is fraudulent.
On Friday 21 September 2018, I booked this apartment via Expedia, having telephoned to confirm details of the listing - specifically, that it had two bedrooms, two double beds, and full use of all apartment facilities. I was reassured and booked the apartment for two nights, Monday 24 and Tuesday 25 September 2018 for 3 adults. Our party consists of a couple in their early sixties, and a single female in her fifties, visiting from Australia.
After a 5-hour drive from Kent, we arrived at the apartment at approximately 5.00pm, to find that we were expected to share the tiny apartment with the owner/landlord. There was a small bedroom with one double bed, and when I enquired where the third person should sleep, he suggested that some people used a blow-up mattress. On enquiring about other facilities, he grudgingly suggested that we could use his kitchen if we needed to.
Commentaires de Gestion de l’hôtel
9 nov. 2018 par JL, Gestion de l’hôtel
Guest has only booked for 2 guests but brought additional guests to the apartment.. I only offered an air mattress as a gesture of goodwill! The room is as advertised, thanks
par un voyageur
Total scam
Publié le 25 sept. 2018 sur HotelsDo not book!!! Total scam...apartment isn't address given and you just get a bedroom in someone's filthy house. Very happy with hotel.com who refunded me.
Commentaires de Gestion de l’hôtel
27 sept. 2018 par JL, Gestion de l’hôtel
Guest was given a one bedroom apartment. She tried to fraudulently request a refund from Hotels.com 2 days after checking out, even though she enjoyed her stay! Contrary to what she said, Hotels.com never paid her a penny! Thanks
