Note fondée sur 688 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 mai 2024 sur Expedia
Très bien et tranquille, bon matelas! Déjeuner idem chaque jour mais bon.
Commentaires de Gestion de l’hôtel
4 mai 2024 par Shiela, Gestion de l’hôtel
Dear Kathleen,We would like to thank you for taking the time to complete a review. Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 14 nov. 2019 sur Expedia
Comfort et propreté. Bien situer. Merçi........ ...
Commentaires de Gestion de l’hôtel
15 nov. 2019 par Shiela, Gestion de l’hôtel
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
It was very quite & relaxing 😌 the staff was polite & the property was clean
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Shiela, Gestion de l’hôtel
Dear CaseyThanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Shiela, Gestion de l’hôtel
Dear DominiquecaThanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
par un voyageur
Publié le 24 août 2024 sur Expedia
I don’t think the bedding had been washed. Everything was in rough shape, the carpet was sticky. If we hadn’t just driven 16 hours with a 4 year old, we would have left.
Commentaires de Gestion de l’hôtel
24 août 2024 par Shiela, Gestion de l’hôtel
Dear Casey, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Birmingham - Irondale. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Shiela, Gestion de l’hôtel
Dear MalanaThanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
par un voyageur
Uncomfortable Stay
Publié le 9 août 2024 sur HotelsThe area outside the front entrance was littered with cigarette butts. The carpet in the room and general building areas was in need of replacement. The room atmosphere was damp and musty. The sheets in my room (211) had a stain. I slept with my clothes on. Also, the plastic draw curtain for the window had a long vertical black stain. However, the bathroom was clean. But, the towels were in need of replacement.
I would recommend this facility to truckers or someone traveling on a tight budget.
I was happy to see the exit the next morning.
Commentaires de Gestion de l’hôtel
10 août 2024 par Shiela, Gestion de l’hôtel
Dear Sherman,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Birmingham - Irondale.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important..We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Shiela, Gestion de l’hôtel
Dear Marleth, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Birmingham - Irondale. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Shiela, Gestion de l’hôtel
Dear Dantrell,We would like to thank you for taking the time to complete our online survey. Feedback from our guest input helps us in our efforts to providing excellent service.
par un voyageur
Unbelievably Dirty - Roaches
Publié le 6 août 2024 sur HotelsUnbelievably dirty room. Major moisture/humidity issue (the bedding was wet due to the severity of the issue). I found two roaches crawling around in the bathroom. Splatters of a thick, sticky goo on the walls, lampshades, etc.
You may want to do something to prevent customers and/or employees from smoking weed on the property.
I’ll never stay here again.
Commentaires de Gestion de l’hôtel
6 août 2024 par Shiela, Gestion de l’hôtel
Dear Jason,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Birmingham - Irondale.On behalf of our entire team, I would like to apologize for failing to exceed your expectations .
