Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2022 par General Manager, Gestion de l’hôtel
Dear Leonid,
We really appreciate your positive rating following your recent visit, thank you.
We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.
Kind regards,
Stuart Fleming
General Manager
par un voyageur
Publié le 9 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 févr. 2022 par General Manager, Gestion de l’hôtel
Dear Reviewer,
We really appreciate your positive review following your recent visit, thank you.
We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.
Kind regards,
Stuart Fleming
General Manager
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Was booked into another hotel which was not suitable so found Merry Hill -
So pleased we 😊
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Operations Manager, Gestion de l’hôtel
Dear Anthony,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Operations Manager, Gestion de l’hôtel
Dear Lawrence,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Operations Manager, Gestion de l’hôtel
Dear Nick,Thank you for taking the time to share your feedback following your recent visit. Please accept my apologies for the shortfalls in service and standards you experienced. It is through feedback such as yours that we can use constructively to improve our standards and service and I will be working with the rest of my management team to address the shortfalls.Kind regards,Mark ChildsOperations Manager
par un voyageur
Excellent but .........see details
Publié le 29 sept. 2024 sur HotelsExcellent car park,very good reception,
Room spacious with good quality fittings excellent good quality large tv comfortable bed,restaurant good food and service,kitchen ignored dietary request but polite waitress sorted matter out in minutes,very impressed,
BUT,
Avoid room 319, continual noise of machinery from 3pm to next morning,worse 11pm to 1 am and 5.30am to 6.30am. Managed 2 to 3 hrs sleep only.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear Reviewer,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and to praise those team members where appropriate.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Nothing has changed in 20 yrs. Is that good or bad??
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear David,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear Angela,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Room was a little tired and dated, no fridge or aircon. Bed was comfortable, bathroom was very nice.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear James,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear Reviewer,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can.We hope to have the opportunity to welcome you again in the not too distant future.Kind regards,Mark ChildsOperations Manager
