Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Everything was excellent! Super clean and lobby smelled amazing!
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
Thank you for staying with us and letting us know you had a great stay. We hope you come back to see us the next time you are in the area.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Incidental charges.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
Per our conversation yesterday, we are very sorry other hotels have not returned your security deposit to you, but we did. You have sent us vulgar messages cussing at us since you were checked in, and when we asked what the problem was you told us you were mad because other hotels had not returned your deposit. You have also been reported to Expedia for your actions and asked not to communicate with the hotel due to your abusive nature and messages. All of this is why you are giving false reviews and you are banned from returning to our hotel.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
👍
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
Thank you for telling us about your stay. We hope to see you again soon.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
We love having the family stay with us. We look forward to seeing the babies again soon.
par un voyageur de Adairsville
Publié le 7 oct. 2024 sur Expedia
Nice staff
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
Thank you for telling us about your stay. We hope you come back to see us on your next trip to the area.
par un voyageur
Fine, but…
Publié le 6 oct. 2024 sur HotelsSecond time staying here. Overall, the experience was fine but I had a discrepancy regarding the rate I was quoted and the amount on their registration form at check-in. I was dismissed. At check-out, I was also dismissed when I had asked for a receipt, saying that I had a discrepancy. It left a bad taste in my mouth, so I will think twice about staying a third time.
Commentaires de Gestion de l’hôtel
12 nov. 2024 par Ray Mitchell, Gestion de l’hôtel
We are glad you had a good stay with us, but you were not dismissed you were informed that since you booked your reservation and paid through the third party we would not know exactly how much you paid and tat you would have to discuss your questions with the company you booked through. We also discussed how the amount we, the hotel, gets paid is lower than what you pay due to commissions being taken out. No one ever dismissed you. We discussed the rate issues you had and also how you could get a receipt for your stay from the company that you booked through since it was not us.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
We love having the family stay with us. We look forward to seeing the babies again soon.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
I liked the the clean environment. The morning breakfast. And the convenience of the shopping center. There was nothing I did not like about this Hotel.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
Thank you for telling us about your stay. We hope you will come back and see us soon.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
It was a pleasure having you stay with us. We hope you come stay with us again the next time you are in the area.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
It was nice
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Ray Mitchell, Gestion de l’hôtel
It was a pleasure having you stay with us. We look forward to the next time you come to Bessemer.
