Note fondée sur 1 754 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Idéalement placé en revanche le personnel au comptoir à peine aimable. Mieux pour le personnel du petit déjeuner. Les locaux commencent à être vétustes et parfois trop de queue au petit déjeuner.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.Please accept our apologies for any dissatisfaction you experienced during your visit.We hope to welcome you back again soon.Kind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur
Publié le 14 juin 2023 sur Expedia
hotel’s location is excellent in the city center and it’s convenient for travel purposes. It’s centrally located and close to transportation.
Reception personnel were available and helpful
Commentaires de Gestion de l’hôtel
15 juin 2023 par Arshad Jawed, Gestion de l’hôtel
Hi Amer,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a great day.Sincerely,Arshad JawedSenior Guest Service Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
Lovely place, comfy and quiet rooms, nice breakfast too
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.As always it is a pleasure to receive a good score from our guests and we are happy to hear your comments.We look forward to welcoming you again.Kind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.As always it is a pleasure to receive a good score from our guests.We look forward to welcoming you again.Kind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.As always it is a pleasure to receive a good score from our guests.We look forward to welcoming you again.Kind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur de Leeds
Publié le 29 août 2024 sur Expedia
All was good
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.As always it is a pleasure to receive a good score and comments from our guests.We look forward to welcoming you again.Kind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur
Publié le 28 août 2024 sur Hotels
We are a family of 3 people but the room was not made up for 3 of us, had to pull the sofa bed out ourselves and ring reception for a quilt, only 2 mugs and glasses and 2 sets of towels. Considering such a massive hotel, menu was very limited so we had to go out for dinner, which we didnt want to do because of the recent stabbings and the area outside the hotel did not feel safe, had people asking us for money as soon as we were on the street. Also charged £14 for the car park which we didnt know about until after we'd booked and the info said £12, not £14. Were put on the 12th floor despite being told the hotel was half empty, which bothered my son as he doesnt like lifts. Shower and breakfast were lovely though. Will not be returning.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.Please accept our apologies for any dissatisfaction you experienced during your visit.Your comment has been shared with management team with a view to make improvements where possible.We do hope to welcome you back in futureKind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur
Publié le 27 août 2024 sur Expedia
Parking expensive
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.Please accept our apologies for any dissatisfaction you experienced during your visit.your comment has been shared with management team with a view to make improvements where possible.We hope to welcome you back again soon.Kind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur
Publié le 27 août 2024 sur Hotels
Room was clean on arrival. However, the bathroom had clearly been used by the cleaner as there were skidmarks in the loo and the smell still lingered in the air.
The mattress was very dated and was very uncomfortable.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.Please accept our apologies for any dissatisfaction you experienced during your visit.Your comment has been addressed to the relevant departments.We hope to welcome you back again soon.Kind regards,Hampton by Hilton Birmingham Broad Street Team
par un voyageur
Publié le 27 août 2024 sur Expedia
Reasonably priced for location. Plenty of parking. Good breakfast included. Very comfortable room
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Kat, Gestion de l’hôtel
Thank you for staying with us at Hampton by Hilton Birmingham Broad Street and for taking the time to write a review.As always it is a pleasure to receive a good score from our guests. We are happy to hear you had a comfortable stay with a good breakfast.We look forward to welcoming you again.Kind regards,Hampton by Hilton Birmingham Broad Street Team
