Note fondée sur 663 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 déc. 2024
Commentaires de Gestion de l’hôtel
10 déc. 2024 par General Manager, Gestion de l’hôtel
Dear Amanda,Thank you for choosing Hilton Garden Inn Downtown Birmingham. We were pleased that we exceeded your expectations during your visit to our city. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 11 oct. 2024 sur Hotels
The girls at the desk were very friendly. The shower pan in the room was filthy. The bed was so soft you just sank down. Not good on a bad back.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Frances,Thank you for your feedback and for acknowledging our front desk team’s friendly service. Our staff strives to deliver exceptional hospitality, and we’re pleased that this was reflected during your stay. However, we regret the inconvenience caused by the condition of the shower and the bed’s comfort. Please know your concerns have been noted, and we are working to address these matters. We hope you will revisit, and we wish you all the best with your travels.Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
6 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Joseph, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Hilton Garden Inn Downtown Birmingham.Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Clean and accommodating. Very friendly staff.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Brian,We are delighted to hear that your stay was comfortable and that our staff's friendliness stood out during your visit. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! It was our pleasure hosting you here at Hilton Garden Inn Downtown Birmingham, and we can't wait to welcome you back for another fantastic stay.Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Luke,Knowing you enjoyed every aspect of your stay at Hilton Garden Inn Downtown Birmingham is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sherry,We are thrilled you had an excellent stay at Hilton Garden Inn Downtown Birmingham, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The hotel is very clean and the lobby area is nice. The bed was not comfortable and the pillows need to be replaced.
We didn't eat there so I have no review for that.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Ava,Thank you for your feedback and for highlighting the cleanliness of our property. We’re glad you enjoyed the lobby, but we regret to hear that the comfort of the bed and pillows didn’t meet your expectations. Your comments have been shared with our team to ensure improvements are made. Thank you again for your lovely comments. We look forward to your next visit! Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Edgar,We are thrilled you had an excellent stay at Hilton Garden Inn Downtown Birmingham, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Best regards,Shane HayGeneral Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Task Force Manager, Gestion de l’hôtel
Dear Taylor, Thank you for the generous rating of Hilton Garden Inn Downtown Birmingham. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Best regards,Angela M. BellTask Force Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Task Force Manager , Gestion de l’hôtel
Dear Mark, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay at the Hilton Garden Inn Downtown Birmingham. We enjoyed hosting you, and we hope to see you again soon.Best regards,Angela M. BellTask Force Manager
