Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,1 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2024
Commentaires de Gestion de l’hôtel
5 déc. 2024 par Manager, Gestion de l’hôtel
Hello John, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
All above
Commentaires de Gestion de l’hôtel
7 oct. 2024 par kt, Gestion de l’hôtel
hope this message finds you well. I am reaching out to personally apologize for the inconvenience you experienced during your recent stay with us at La quinta
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par kt, Gestion de l’hôtel
Hi jimThank you for taking the time to rate your experience with us. We’re sorry to hear that it didn’t meet your expectations. Your feedback is important to us, and we’d love to understand what went wrong.Could you please share any specific details about your experience? This will help us improve and ensure a better experience for you and others in the future.Thank you for your help!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par kt, Gestion de l’hôtel
Hi zacharyThank you for taking the time to rate your experience with us. We’re sorry to hear that it didn’t meet your expectations. Your feedback is important to us, and we’d love to understand what went wrong.Could you please share any specific details about your experience? This will help us improve and ensure a better experience for you and others in the future.Thank you for your help!
par un voyageur
Publié le 1 oct. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par kt, Gestion de l’hôtel
Thank you for your thoughtful review! We're glad to hear that you enjoyed your stay and appreciated our amenities and service. We always strive to provide a great experience for our guests. If there were any specific areas where you feel we could improve, we’d love to hear your feedback. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The property is in a safe neighborhood. Breakfast was lacking and we didn't eat there.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par kt, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're sorry to hear that our breakfast did not meet your expectations. We constantly strive to improve our offerings, and your input is invaluable. If you have any specific suggestions on what you would like to see, we’d love to hear them! We hope to have the opportunity to welcome you back and provide a better experience next time.
par un voyageur
Hotels.com FAIL!!!
Publié le 30 sept. 2024 sur HotelsThe property was good - however the booking process was terrible. We searched for a specific location ahead of us, and had to backtrack quite a distance to get to this location. We felt scammed - we lost a lot of time and miles.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par kt, Gestion de l’hôtel
Thank you so much for your amazing review! We’re thrilled to hear you had a perfect stay with us. Our team works hard to create memorable experiences for our guests, and your kind words truly motivate us. We can’t wait to welcome you back for another wonderful visit!
par un voyageur
Not a single care given by owners/employees.
Publié le 27 sept. 2024 sur HotelsI wish I could say the problems were only with the room. As soon as I got there I was greeted with a double charge for the room I already booked. Luckily Hotels customer service sorted out the situation for me and I was refunded the second room charge (I was also charged deposit which was refunded as well)
The room was overall very dirty. Chairs had stuff smeared all over them. Walls were beat to hell. Covers stained all over.
I get it, this is a budget chain hotel but a little cleaning effort really goes a long way when it comes to a place for guests to stay. Invest in your property and you will see a difference in reviews.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par kt, Gestion de l’hôtel
sorry for inconvenience we working to changing every thing, its under process
par un voyageur
Publié le 22 sept. 2024 sur Hotels
You get what you pay for. It's older and could do with an update and good deep clean. It's a quiet property, bed was comfortable, and staff were friendly.
The room was a bit dirty and my room reaked of marijuana. There were dog paw prints on one bed spread, water stains on the ceiling, and very questionable reddish brown streaks on the bathroom wall.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kt, Gestion de l’hôtel
we very sorry for inconvenience
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Only thing we had an issue with was that the room smelli like urine
Commentaires de Gestion de l’hôtel
23 sept. 2024 par kt, Gestion de l’hôtel
Thank you for bringing this to our attention. We apologize for the unpleasant odor and will address it immediately. Your comfort is important to us!
