Note fondée sur 707 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de TAMPA
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par HotelMgmt, Gestion de l’hôtel
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon, Janice!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
The medical procedure i had didnt take as long as expected so we didnt need the second night stay. The hotel staff said they couldnt refund our money for the second night since we booked with Expedia. That sucked.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
We are truly disheartened to learn that your recent experience was disappointing, Steven. Third-party booking policies are beyond our control, and we hope that you will stay with us in the future so we can provide you with the five-star hospitality for which we're known.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
It was ssfe
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotelmgmt, Gestion de l’hôtel
Guest security is our priority, Paul, and we appreciate your comment! It’s disappointing, though, that other aspects of your stay fell short of our five-star standards and we wish we understood more about your visit. Please return soon so we can improve your impression of us.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The property itself was great but they charge for everything including wifi and $24.00 each to eat breakfast. Unless you are a member you pay for all of it. After paying over $200.00 a night you should receive at least wifi.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
It’s disappointing that your stay fell short of expectations, and we appreciate your input. Please know that our Bonvoy members receive complimentary in-room WiFi and it’s free to join. We regret that you were unaware of this. Please consider giving us another chance to change your impression of us.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Clean and updated room; nice linens and comfortable bed
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
Lisa, it was a pleasure to welcome you to the Marriott Birmingham! Thank you for your wonderful praise for our fresh, inviting acocmmodations and relaxing bedding. We hope your travels bring you back soon!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Not what it used to be
Publié le 19 sept. 2024 sur HotelsBathtub was dirty, phone didn’t work, elevators look like they are about to fall apart. Pool was nice and warm but too much chlorine. Food at the restaurant was not that good.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you for staying with us at the Marriott Birmingham, Andres, and for sharing your thoughts. Our aim is always to exceed expectations, and while we're happy that you enjoyed relaxing in our pool, there are other details we will be addressing to ensure excellence going forward. Please allow us a second chance to make a better impression.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Breakfast was too expensive and I watched 6 different families walk up and walk away. I agree with them, $23 for breakfast after $202 for a room with no microwave.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
We appreciate your five-star review of the Marriott Birmingham, Cendia! Our team will discuss your comments about the breakfast value, as complete satisfaction is very important to us. We hope to serve you again soon!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was across the road from the event I was attending.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
Melanie, it was a pleasure welcoming you to the Marriott Birmingham! We’re glad our convenient location proved helpful. Thank you for rating us so highly, and we hope you’ll return soon!
