Ratings based on 508 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 29, 2024 on Hotels
Comment from Hotel Management
Nov. 2, 2024 by New Hall Hotel, Hotel Management
Thank you very much for taking the time to share your feedback with us. I am delighted that you enjoyed your stay. I have shared your positive comments with all of the team here.May I thank you once again & I do hope that we are able to welcome you back to New Hall Hotel & Spa very soon.Many thanksSarah YatesDuty Manager
by A traveller
Not great for the price we paid/
Posted Sep. 1, 2024 on HotelsThe milk in our room for tea and coffee was 2 months out of date. Requested new milk, took 2 hours for someone to get us some.
Bed sheet had blood stains on it.
Bathroom sealing had mould.
For the price I paid I expected a lot b er ter than this
by A traveller
So beautiful and with wonderful staff
Posted Aug. 4, 2024 on HotelsThe property is stunning. Absolutely gorgeous and beautifully maintained. Staff are all fantastic personalities and nothing is too much trouble. If had to be extremely picky - would say the bar is over priced and the pillows are too soft but nothing that effected our stay and would recommend to anyone.
Comment from Hotel Management
Aug. 8, 2024 by Reception, Hotel Management
Dear Isatou,Thank you for your leaving a review and providing us with your comments following your recent visit to New Hall Hotel & Spa.I appreciate your very valuable feedback as it allows us to monitor and improve our standards accurately. We hope to have the opportunity to welcome you back to New Hall in the near future.Kind Regards,Chelsea WebbReception Supervisor
by A traveller
Posted Jun. 30, 2024 on Hotels
by A traveller
Posted Jun. 25, 2024 on Hotels
by A traveller
Posted Jun. 23, 2024 on Hotels
by A traveller
Posted Jun. 7, 2024 on Expedia
Beautiful hotel and fantastic facilities. The restaurant served brilliant food and we enjoyed relaxing in the bar in the evenings. We went for walks in the grounds every day as its location was stunning.
by A traveller
Posted May 30, 2024 on Expedia
by A traveller
Posted May 27, 2024 on Expedia
Historic buildings, great staff, good spa facilities, relaxing stay
by A traveller
Posted May 20, 2024 on Expedia
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
