Note fondée sur 383 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,1 sur 5
65 % des clients le recommandent
3,1 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de France

Hôtel de charme

Publié le 10 oct. 2017 sur Expedia
J'avais très peur après la lecture des critiques mais c'est vraiment un lieu agréable. Les gens, le silence, la proximité des parcs pour marcher, la proximité de bons pubs... Pour notre grand plaisir, il ne ressemble pas à un hôtel de grande chaîne. Je plains les gens qui s'arrête sur les tâches ou l'usure de la moquette. +++ La douche à très bien marché. Les interrupteurs à la tête du lit La salle à manger Le choix complet du petit déjeuner. Le personnel toujours disponible et agréable. -- Des bruits de tuyauterie après usage de la chasse d'eau ou de la douche. Le café du matin très clair Très bon rapport qualité prix.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 févr. 2015 sur Hotels
2 sur 5
par un voyageur

Publié le 10 nov. 2020 sur Hotels
Very dirty room
Commentaires de Gestion de l’hôtel
11 nov. 2020 par Marie, Gestion de l’hôtel
Sorry for the inconvenience, Adam! Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Marie!
2 sur 5
par un voyageur

Not great

Publié le 29 oct. 2020 sur Hotels
Room was dirty toilet was not cleaned shower had dirty marks all over it cracked tiles bar had no beer wall paper pealing off walls
Commentaires de Gestion de l’hôtel
30 oct. 2020 par Leo, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Gareth! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Alex
1 sur 5
par un voyageur

Publié le 27 oct. 2020 sur Hotels
Worst hotel iv ever stayed in I went out and wen I came bk to the hotel they was trying to say I didn't av a room and I didn't pay and was really funny with me terrible costomer service and dirty and the TV didn't work n I was to scared to say anything incase they blamed me
Commentaires de Gestion de l’hôtel
28 oct. 2020 par Leo, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Graham! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Alex
3 sur 5
par un voyageur

Good looking, poor/dirty personality deep down :(

Publié le 12 oct. 2020 sur Hotels
The staff were friendly and helpful, the reception was clean and safe and the room looked good. Unfortunately the en suite was of poor quality and had spiderwebs and dirt everywhere, a load of pubes and splash stains over the toilet, obviously meaning it hasnt been cleaned for a while, let alone up to the "covid safe" state required. Couldn't do anything about it as we didnt get to see it properly until the next morning. The mattress also felt like it was at the end of its life. It was a spring mattress but acted like a waterbed! If one of us moved during the night, the other knew all about it!
Commentaires de Gestion de l’hôtel
22 oct. 2020 par Jaime, Gestion de l’hôtel
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jaime
1 sur 5
par un voyageur

Ok for 29 quid, but wouldnt stay again

Publié le 6 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2020 par James, Gestion de l’hôtel
Hi, Damian! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, James!
1 sur 5
par un voyageur

Publié le 6 oct. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2020 par Jaime, Gestion de l’hôtel
Hi, We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Jaime
2 sur 5
par un voyageur

Shouldn't even have 1 star

Publié le 15 sept. 2020 sur Hotels
Dated, old, stale smell from reception through to the room I was in. Used towells dumped in a cupboard along the corridor. I only ever saw 1 member of staff during my 2 night stay. Never again.
Commentaires de Gestion de l’hôtel
21 oct. 2020 par James, Gestion de l’hôtel
Sincere apologies, Robert! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, James!
1 sur 5
par un voyageur

void at all costs

Publié le 2 sept. 2020 sur Hotels
Not hygienic or COVID secure. Very old and run down. Should be closed down.
Commentaires de Gestion de l’hôtel
22 oct. 2020 par Jaime, Gestion de l’hôtel
Hi, Richard. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Jaime
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