Note fondée sur 531 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mai 2024 sur Expedia
Accueil très agréable, professionnel et rapide.
Hébergement très propre et calme.
Commentaires de Gestion de l’hôtel
2 mai 2024 par General Manager, Gestion de l’hôtel
Dear Jean,Thank you for choosing us at Quality Inn Airport - Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Dear Mike,We loved having you stay with us at Quality Inn Airport - Southeast. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
The outside property is in dire need of repairs, paint, pool opening.
No elevator for older guests with luggage?
Commentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Dear Nancy,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Night service was terrible and I called about the bed being broken, all they said was no one else complained.
Commentaires de Gestion de l’hôtel
3 août 2024 par General Manager, Gestion de l’hôtel
Dear Roberta,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Horrible!
Publié le 28 juill. 2024 sur HotelsWe stopped at this location just after midnight on our way to a beach family vacation. I had booked the room on Hotels.com (on my app) I am on Eastern Time and it was 1AM. However the room was on Central time.
The clerk informs me that we are in different time zones and that the 2 min difference had actually caused the room to be reserved for the following day therefore check in was at 3PM (4PM my time). He had available rooms and had just checked an individual in in front of me.
I was denied the services I paid for. He then smirked and informed me that I would not get a refund and I could stay there IF I wanted to pay for another room.
I contacted Hotels.com who said they requested a refund and it was denied.
This location stole my money. They denied services and refused to refund the funds when they admitted it was a simple mistake based on the app reserving the room due to the time zone! I travel FREQUENTLY for work. I will NEVER use this hotel chain or Hotels.com again. I will be sure to share the review they both deserve with my colleagues nationwide.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur
Publié le 28 juill. 2024 sur Expedia
This is a disgusting hotel in a high crime neighborhood. D9NT NOT BOOK HERE, YOUR LIFE IS IN DANGER HERE.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Phillip,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Jennifer,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Dear Muhammad,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
par un voyageur de Las Vegas
Publié le 24 juill. 2024 sur Expedia
Great front desk service..
Commentaires de Gestion de l’hôtel
25 juill. 2024 par General Manager, Gestion de l’hôtel
Dear TaTanish,Thank you for choosing us at Quality Inn Airport - Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager
par un voyageur
Publié le 14 juill. 2024 sur Hotels
The outside of the building is super rough. The breakfast was terrible, no eggs, no bacon. No protein.
The man that checked me in was kinda gruff, not welcoming. It was 11:30pm.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Stacey,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
