Note fondée sur 519 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Good morning,
our stay at this hotel was not what we wanted.
When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk remained closed at our request. It wasn't pleasant.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Quality Inn , Gestion de l’hôtel
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas.
par un voyageur
Publié le 18 août 2024 sur Expedia
Very nice breakfast buffet.
Commentaires de Gestion de l’hôtel
19 août 2024 par Quality Inn , Gestion de l’hôtel
Thank you for your stay.
par un voyageur
Publié le 17 août 2024 sur Expedia
Very close to the Oak Mountain amphitheatre and nice restaurants! Staff was quite courteous!
Commentaires de Gestion de l’hôtel
19 août 2024 par Quality Inn , Gestion de l’hôtel
Thank you for your stay.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Quality Inn , Gestion de l’hôtel
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Quality Inn in the near future
par un voyageur
Would not stay here again
Publié le 10 août 2024 sur HotelsWe had a non-smoking room but it smelled like smoke, there was a plastic bag over the smoke detector, the floor was coming up from what looked like previous water damage. Overall condition and cleanliness was not good.
Commentaires de Gestion de l’hôtel
12 août 2024 par Quality Inn , Gestion de l’hôtel
We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Quality Inn , Gestion de l’hôtel
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Quality Inn in the near future
par un voyageur
Publié le 2 août 2024 sur Expedia
Convenient location and reasonable price
Commentaires de Gestion de l’hôtel
2 août 2024 par Quality Inn , Gestion de l’hôtel
Thank you for your stay.
par un voyageur
Hootie Concert
Publié le 30 juill. 2024 sur HotelsIt was nice
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Quality Inn , Gestion de l’hôtel
Thank you for your stay.
par un voyageur
Wrongfully sought out payment
Publié le 28 juill. 2024 sur Hotelsthey tried to charge me for a night i did not stay, and the only reason we did not stay here was due to their lack of accommodation i will not book here again. I called to notify them that we would have a late check in and the clerk told me i would have to go ahead and pay for the night by giving her my cc info. If that’s the case i would have just paid the room in advance instead of waiting to get there and do the transaction in person. Common courtesy goes a very long way especially during these times.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Quality Inn , Gestion de l’hôtel
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.
par un voyageur
Publié le 28 juill. 2024
Close to Oak Mountain Amphitheater. The hotel/room was a dump.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Quality Inn, Gestion de l’hôtel
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future.
