Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 nov. 2023 sur Hotels
Super propre et confortable. Petit déjeuner bien, tout était chaud à point.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Michelle,We're delighted to know that you found your stay with us super clean and comfortable, and that you enjoyed our breakfast. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 2 déc. 2024
Commentaires de Gestion de l’hôtel
2 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tawana, Thank you so much for your 5-star review! We’re delighted to know you enjoyed your stay with us. Your positive feedback motivates our team to continue providing excellent service. We hope to welcome you back again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 22 nov. 2024
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We're sorry to hear that your experience did not fully meet your expectations. We’d appreciate any additional details you can share so we can work on improving for future stays. We hope to have the opportunity to welcome you back and provide a better experience. Sincerely, Hotel Manager
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The person at the desk was great, but our room was full of mildew. They couldn’t change rooms for us, so we woke up congested because of the bad air quality in the room.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad to hear you found our front desk staff to be great. However, we sincerely apologize for the issue with mildew in your room and understand how this affected your comfort. Your health and satisfaction are important to us, and we will address this matter promptly to ensure a better experience for future guests. We hope you'll consider staying with us again so we can provide you with the quality experience you deserve.Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review and for rating us 8 out of 10! We’re glad to hear that you enjoyed your stay. We continuously strive to improve, so if you have any specific feedback or suggestions, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Rooms were musky and not even
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We apologize for the musky odor in your room and any discomfort it may have caused during your stay. Your comments are important to us, and we will address this issue with our housekeeping team to ensure improvements are made.We appreciate your input and hope to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your perfect 10/10 rating! We’re thrilled to hear that you had an outstanding stay with us. We look forward to welcoming you back for another exceptional experience soon!Sincerely, Hotel Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review! We're glad to hear you had a positive experience during your stay. Your feedback is invaluable to us, and we appreciate your support. If there’s anything specific that could have made your visit even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Stay was good for a one night stay.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're pleased to hear that your stay met your needs for a one-night visit. We strive to provide a comfortable experience for our guests. If there are any specific areas for improvement you’d like to share, we would love to hear them. We hope to welcome you back for a longer stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
IDK it was dark when we got there and barely light when we left
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re glad to hear you had a pleasant stay, even if your visit was brief. We strive to provide a welcoming environment for all our guests. We hope to see you again, perhaps during daylight, so you can enjoy more of what our hotel and surrounding area have to offer.Sincerely, Hotel Manager
