Ratings based on 935 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Nov. 2, 2024
it was nice
5 out of 5
by A traveller

Posted Aug. 26, 2024 on Expedia
Upon check in with Taquaifor a next day appointment
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 24, 2024 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 23, 2024 on Expedia
5 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Great hotel...masdive rooms. Highly recommended
5 out of 5
by A traveller from Baton Rouge

Posted Aug. 18, 2024 on Expedia
Very comfortable for a family. Quick 10-minute drive to the airport. Great hot breakfast included.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 14, 2024 on Expedia
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 13, 2024 on Hotels
3 out of 5
by A traveller

Call first before booking - renovations going on.

Posted Aug. 12, 2024 on Hotels
Our stay was 8/9/24 to 8/11/24. At the time of our visit, there is a mass renovation going on, so the place was struggling to be fully clean & the pool was closed. The pool amenity is one of the reasons we wanted to stay here, so we were very disappointed. The staff was amazing, kind, smiling, helpful, and very vocal to excuse the mess so there is no fault to them: customer service was excellent. I booked through Hotels.com and there was NO NOTATION of renovation. If we were made aware, we would have made another choice. I would have appreciated a cut rate for the condition of the building and having to go to the (2nd floor) under-construction floor for the ice machine as it was abandon and very creepy. Again, the staff were excellent, so please don't fault the service staff for the - much needed - renovations underway. Shout out to TaQuay (front desk) and Karen (continental breakfast): your smiles and kindness were the best!
5 out of 5
by A traveller

Posted Aug. 11, 2024 on Expedia
The hotel was under significant reconstruction from flood damage and the carpets and other areas were filthy. Also the bed linens were less than par. The staff was very helpful and understanding. The location is perfect for UAB hospital.
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