Note fondée sur 581 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
95 % des clients le recommandent
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Above and Beyond.

Publié le 4 août 2024 sur Hotels
I have stayed in a lot of hotels around the world - but the staff here were as helpful and attentive as the best. Immediate response to my questions - especially opening the washing machine and hanging it up to dry. Above and beyond. First rate customer service.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 juill. 2024 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Publié le 15 juill. 2024 sur Expedia
Very nice and cool looking rooms and views
5 sur 5
par un voyageur

Lovely staff and modern studio/apartments

Publié le 5 juill. 2024 sur Hotels
Great location, lovely staff. Original room was too warm for me so they quickly moved me to a cooler room without issue. Highly recommend.
4 sur 5
par un voyageur

Publié le 2 juill. 2024 sur Expedia
The location was excellent. It was a basic apartment hotel with no additional services, just a simple check-in process with limited hours. The room was nice and clean, but the view was unimpressive.
5 sur 5
par un voyageur

So many small 'wow' factors in just a single stay

Publié le 27 juin 2024 sur Hotels
I was so impressed. The pre check-in and check-in comms was clear and proactive. I loved all the small gestures and notes in the room and really appreciated all the care and thoughfulness given it was a super-hot day .... you went and opened windows, drew the curtains and put the fan on so that I would be comfortable when I entered the room. Amazing. All the staff were also so friendly and helpful. I'll be back next time I need overnight stay in B'ham.
5 sur 5
par un voyageur

Publié le 18 juin 2024 sur Hotels
Excellent stay, Lisa on reception was so lovely and incredibly helpful. Great apartment
Commentaires de Gestion de l’hôtel
19 juin 2024 par Betty, Gestion de l’hôtel
Hello EmmaThank you so much for your wonderful review! We are thrilled to hear that you had a great stay at Staying Cool at Rotunda and that our staff made a positive impression on you.We hope to welcome you back soon.Warmest wishes BettyOperation Relations Manager
5 sur 5
par un voyageur

The views …. Wow

Publié le 14 juin 2024 sur Hotels
Views were amazing. The lady who checked me in was extremely personable and seemed happy at her work. Made for an enjoyable experience.
Commentaires de Gestion de l’hôtel
19 juin 2024 par Betty, Gestion de l’hôtel
Hello TomThank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay at Staying Cool and the view impressed you. The team will be happy to know their service is worth mentioning.We are hoping to see you again soon!Warmest wishes BettyOperation Manager
5 sur 5
par un voyageur

Publié le 11 juin 2024 sur Expedia
Great place would definitely recommend
Commentaires de Gestion de l’hôtel
19 juin 2024 par Betty, Gestion de l’hôtel
Hello TeiganThank you for staying with us, it was a pleasure to have you.We are glad to hear that you had a great stay with us and that you would recommend us.We look forward to welcoming you back.Warm regardsBettyOperation Manager