The Arden Hotel & Leisure Club

3.0 star property
3-star family-friendly hotel near National Exhibition Centre, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Arden Hotel & Leisure Club

Front of property - evening/night
Indoor pool
Reception
Bar (on property)
Triple Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Room service
  • Gym
  • Pool
  • Bar
  • Breakfast available

Explore the area

Map
Coventry Road, Bickenhill, Solihull, England, B92 0EH
  • National Exhibition Centre
    13 min walk
  • Subway
    2 min walk
  • Birmingham International Station
    12 min walk
  • Birmingham (BHX)
    7 min drive

Room options

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About the area

Solihull

Marston Green stay.Your stay at this Marston Green hotel places you within 2 miles (3 km) of National Exhibition Centre and Resorts World Birmingham. The Bear Grylls Adventure is within 3 miles (5 km) and University of Birmingham is within 12 miles (20 km).

What's nearby

  • National Exhibition Centre - 13 min walk
  • Resorts World Birmingham - 2 min drive
  • The Vox Conference Centre - 2 min drive
  • Resorts World Arena - 3 min drive
  • The Bear Grylls Adventure - 6 min drive

Getting around

  • Birmingham International Station - 12 min walk
  • Air Rail Link Tram Stop - 12 min walk
  • Birmingham Airport (BHX) - 7 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min drive
  • ‪Subway - ‬16 min walk
  • ‪Food & Bar Hall 3 NEC - ‬14 min walk
  • ‪PizzaExpress - ‬2 min drive
  • ‪Gild Lobby Bar & Lounge - ‬2 min drive

About this property

The Arden Hotel & Leisure Club

3-star family-friendly hotel near National Exhibition Centre, connected to a shopping center
The Arden Hotel & Leisure Club offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and an arcade/game room are also featured at the family-friendly The Arden Hotel & Leisure Club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Solihull hotel.

  • 216 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1965
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Arden Hotel & Leisure Club offers 216 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Portuguese, Russian

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 60

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 25 2024 to December 27 2024 (dates subject to change):
  • One of the dining venues
  • Bar/Lounge(s)
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 25 to January 4:
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.00 per person
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 60 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Arden Hotel & Leisure Club
Arden Hotel & Leisure Club Solihull
Arden Hotel Leisure Club
Arden Leisure
Arden Leisure Club
Arden Leisure Club Solihull
Arden Leisure Hotel
Arden Hotel Leisure Club Solihull
The Arden & Leisure Solihull
The Arden Hotel & Leisure Club Hotel
The Arden Hotel & Leisure Club Solihull
The Arden Hotel & Leisure Club Hotel Solihull

The Arden Hotel & Leisure Club Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1122 reviews" "
Rating 8 - Good. 365 out of 1122 reviews" "
Rating 6 - Okay. 123 out of 1122 reviews" "
Rating 4 - Poor. 52 out of 1122 reviews" "
Rating 2 - Terrible. 43 out of 1122 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ingrida

Liked: Cleanliness, staff & service
.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at hotel for a two-day conference at the NEC. 10 minute walk to venue and an array of bars, restaurants and entertainment at Resort World via short-cut along main road and through venue carpark. Close to Birmingham International station and airport. Large, clean, comfortable room. No plug sockets next to bed however. No air-con in room so would be very stuffy in hot weather although a fan is provided. Hotel next to dual carriageway but traffic noise wasn't too problematic. Breakfast was nice but very overpriced at £14 a night and there were no hash browns from what I could tell! Hotel staff all very welcoming and pleasant. Unfortunately due to lack of time I never got the chance to use the hotel's leisure facilities or try out the bar and restaurant. Would certainly stay again if ever in the area for an event.
Stayed 2 nights in Sep 2024

8/10 Good

C

Staff were good on desk and service excellent ( pity its a long walk to NEC) thats if you can find path in the dark !
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Excellent staff especially in restaurant and for breakfast. Lovely food good quality and price and attentive service. Good facilities. I would recommend asking for a room away from the dual carriageway as our room was a few feet away from it! The decor is looking very tired however. The towel rail in your room was on the wall wonky and had bere wires underneath. I would stay here again it was a good base for the NEC.
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very busy and there were no tables being cleared down so guests were moving plates to eat their breakfast.
Stayed 2 nights in Sep 2024

6/10 Okay

Katherine, Denny

Travelled with group
Disliked: Property conditions & facilities
Paid for a deluxe king size room and it was the same as standard room . USB points not working ,rooms need upgraded as dated , I would expect more for price of rooms . Also when we got there for two days the computer said we were not booked in till next day even though I had paid their mistake very stressful 😥
Stayed 2 nights in Sep 2024

10/10 Excellent

Tilly

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect overnight stay for the airport.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rhys

Stayed 1 night in Aug 2024

8/10 Good

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arden Hotel & Leisure Club was a nice hotel close to the airport. We were fairly comfortable in our hotel room. The staff was really nice and the food was pretty good. The reason for the downvote is the location. It’s really difficult to get anywhere to and from the hotel. It would be really nice if the hotel could offer a shuttle to Resort World or some other area that has some options in walking distance. I would definitely stay again, though.
Stayed 2 nights in Sep 2024

6/10 Okay

C

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated room, although bathroom looked newer. Shower pressure was poor. Hairdryer in drawer not very good as wire too short to dry hair properly. Plenty of plug sockets which was good and bed was comfy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities
lovely stay great service and restaurant food excellent
Stayed 1 night in Sep 2024

8/10 Good

Diane

Travelled with partner
We were in room 193 and found it confusing getting back to main reception as there didn’t appear to be many signs telling us which way to go.
Stayed 1 night in Sep 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely. Nice clean room with enough room for our disabled little one in a standard room. Will use again
Stayed 1 night in Sep 2024

10/10 Excellent

marie

really enjoyed my stay and the restaurant was very good too. Thanks
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Disliked: Cleanliness
Full of travellors
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirsty

Stayed 2 nights in May 2024

8/10 Good

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Great hotel for staying free if flying from Birmingham
Stayed 1 night in Aug 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Festival of Quilts at NEC
This was fairly convenient for the NEC event 'Festival of Quilts' - it took about 15 minutes to walk there. However, it did not seem to be on the free NEC shuttle bus route in a direct way but the reception sorted a taxi for us when it was raining heavily one morning. We ate dinner in their restaurant, which was excellent; and nice that the staff recognised us the second time!
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

HAMMAD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 1 night in Aug 2024