Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A nice overnight stay
Publié le 8 oct. 2024 sur HomeAwayWe only stayed one night at the property but it was lovely and clean with all amenities available and close to local services/ restaurants.
par un voyageur
Let down
Publié le 30 mars 2023 sur HomeAwayIt started off great while booking and asking questions was answered quickly. Once we arrived we had to go around and plug up everything in the house. Online says there is a jacuzzi or jetted tub however it doesnt work. I contacted the owner and they said they were sorry and the wife would answer me before my departure on what she can do to make it right. That was the last i heard from them. I have messaged several times and no response. The game room was freezing cold and not enjoyable. My main complaint is the no response and also the false advertising online.
par un voyageur
Unique oroperty with easy access to Barber Motorsports Park
Publié le 5 mars 2023 sur HomeAwayGreat place for a group. We stayed as an hotel alternative for a weekend track race.
par un voyageur
Nice place
Publié le 2 mars 2023 sur HomeAwayNice place to stay. Looks identical to the pictures. Close to the interstate but feels tucked away.
par un voyageur
Family Trip to Birmingham!
Publié le 10 févr. 2023 sur HomeAwayNice Weather, Great Trip! Wonderful experience in a family friendly cabin with an easy access. Great host & hostess.
Thanks again ! Shirdene
par un voyageur
Alabama cabin near Birmingham
Publié le 11 janv. 2023 sur HomeAwayThis property was easy to access/locate. The pool table and air hockey table were fun on cold nights.
par un voyageur
Look for a different place to stay, property & owners need improvement!
Publié le 1 janv. 2023 sur HomeAwayInitially, it looked nice/smelled good. But everything was covered in dirt/dust. We opened the basement door, the musty smell of mildew was strong. It was dirty, including the games. Several loose/incorrect cover plates on outlets are in multiple rooms like the basement, the floor outlets had improper covers, which left outlets exposed on sides, which is dangerous. The owners use open game rm area for storage of random junk. We couldn’t use the basement futon due to smell & dirt downstairs. Of all cabins we’ve rented, this was the filthiest, least maintained. The upstairs shower leaked filthy, discolored water into the downstairs bathroom, which damaged several items. We called the owner, sent videos, and he seemed surprised. It had happened before. The wall, vanity, window, and curtain had old water stains & damage. The owner said, “just go ahead & continue to use it”. We said we could not keep using it, as it pours water into the downstairs bathroom, making more to clean up. Then we were unable to use 1 of the showers, left with only a tiny clawfoot tub. The owner said a plumber could come the next day. With our sched (including a wedding) we couldn’t wait for that. Owner offered if we could find new place, he would refund our money. We spent hours to find a place for a family of 7 (and 2 dogs) but couldn’t. The owner offered to (at least partially) reimburse but had to speak with his wife to get a “number”. After, we received no further contact. Before chk out, we got a message from them saying, “we hope you're enjoying your 5-star experience”. We said NO, then Terri responded by blaming us for having more people than we booked (which was untrue, proof on their video camera). She said if we had left right away, they would refund money, but since we didn’t, they would not. She said they did a walk thru before we arrived, everything was perfect. Shocking, due to the condition, but speaks to their inexperience. Had we found a new place, I don't think we would have got any refund, since they don’t honor their word. We never asked for refund for probs (as claimed by Terri)…this was offered by her husband. IF you book this bring your own TP, paper towels & trash bags. They gave 1 trash bag, 1 partial roll of paper towels, 2 partial rolls of TP in the bathrooms, for 7 people over 6 nights. Other things to note that are not controlled by owner: The neighbor’s dog is left out and barks continuously, day and night, which is heard in cabin.
Commentaires de Gestion de l’hôtel
1 janv. 2023 par VrboOwner, Gestion de l’hôtel
Mel, we did our best to accommodate you and if you were unhappy, you had the ability to find another place with a full refund. You had 7 people and there are 7 beds (8 with the futon), but you stated there weren’t enough beds without the futon. The only way that is true is if you had extra guests, which we are completely fine with btw, but I’m uncertain what you wanted us to do. We give our very best to our guests and though I am sorry we fell short with you, I do not know what more we could’ve done to make you happy. We attempted to try to help with whatever you needed during your stay and you asked my husband several times about getting refunded even though you chose to stay. We take a lot of pride in our place and are accessible 24/7 as we live very close. We are always open to solutions and if you had any, we would be open to hearing them.
par un voyageur
Family gathering
Publié le 21 nov. 2022 sur HomeAwayWe had our two sons and their children get together for the long weekend. A great place and great location for a short drive to the Zoo.. Thank you!!!
par un voyageur
Nice place to visit
Publié le 9 oct. 2022 sur HomeAwayThe quiet neighborhood setting is a nice relief from a long day at the Motorsports park near by. With shopping and restaurants a short drive, it makes the house a great choice.
par un voyageur
Nice!!
Publié le 19 août 2022 sur HomeAwayVery nice property - comfy beds! :-)
Thank you Terri and Mason!