Note fondée sur 407 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mars 2015 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Cool
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Great Barr Hotel, Gestion de l’hôtel
Thank you Niyi, Really pleased your stay was a good experience. We hope to welcome you back in the future.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
It was ok from the time i drive in the car park staff was nice especially the lady on the front desk she well managed us.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Great Barr Hotel, Gestion de l’hôtel
Damon, thank you for your kind review. We are really pleased that your stay was as you had hoped & that our staff were accommodating to your needs. We hope to welcome you back in the near future.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Amazingly large room though had to report a small leak in the toilet. Friendly staff. Great dinner and nice breakfast though a little lukewarm by the time we ate at 9.10 (we weren't in a rush).
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Great Barr Hotel, Gestion de l’hôtel
Thank you for your honest review Barry, We apologise for the issues you experienced with the bathroom & hope that this was dealt with by staff accordingly. We are thrilled that our staff were welcoming & that although not hot the breakfast was enjoyable! We hope to welcome you back in the near future.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Only reviewing a single room, which were on the second floor in the corner of the property. Reasonable for the price. Noisy bathroom extractors were clearly left on by someone in the room next so needed ear plugs to sleep and you could still hear it then. Nice check in area.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Great Barr Hotel, Gestion de l’hôtel
Thank you for taking the time to review your stay with us Jason, We are a little disappointed that your sleep was disturbed by neighbouring rooms extractor, I hope that staff were made aware of this so they could promptly deal with the issue. We do hope this minor issue does not deter any future bookings& we hope to welcome you back in the very near future.
par un voyageur
4 hours sleep in 2nights, so not ideal
Publié le 19 août 2024 sur HotelsDo not be put in 320, its next to the laundry room which houses the boiler or something similar, every few minutes it kicks in and a noisy fan starts rumbling away.
First nights sleep was not so bad, but I had several alcoholic drinks, but last night I didnt sleep at all ir my wife, literally laying in bed counting down for it to start again.
Rooms are old, one window wouldn't open as the mechanism was broken, lighting was not great as one tub light gone, felt small, dark and dingy, felt even worse as I only managed 4 hours sleep in 2 nights, so if sleeping is your preference I would avoid.
Room definitely needs an upgrade.
Breakfast isn't that great either to be honest I was hoping that would be the saving grace but sadly not
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Great Barr Hotel, Gestion de l’hôtel
Sean, We are really disappointed that your stay was not up to our usual standards & that you had very little sleep. We will look into the issues that you have mentioned & pass them onto the relevant departments for their attention. I hope that you made staff aware of the noise & the disturbance to your sleep that you experienced, I am sure that if the availability were there they would have switched your room for a more pleasant stay. We hope that the issues raised do not deter any future bookings & we hope to welcome you back in the near future.
par un voyageur
Publié le 15 août 2024 sur Hotels
Lovely staff. Some of the rooms could do with a little attention (beside lights and curtain repair) but overall a lovely friendly hotel. Would stay again and would recommend to others.
Commentaires de Gestion de l’hôtel
19 août 2024 par The Great Barr Hotel, Gestion de l’hôtel
Thank you for taking the time to review your recent stay, we will pass on your comments to the relevant department for their attention and apologise for these minor issues. We are very pleased that your experience was happy and positive, we look forward to welcoming you back in the near future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par The Great Barr Hotel, Gestion de l’hôtel
Thank you for the 5/5 review, we are really pleased you had an enjoyable experience with us, we hope to see you again & welcome you back very soon.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par The Great Barr Hotel, Gestion de l’hôtel
Many thanks for reviewing your recent stay with us, We are really pleased that you had a 10/10 experience and we hope to welcome you back in the near future.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Plenty of parking. Quiet as off the main road. House keeping need to pay attention to certain things in the rooms. Kettle had a broken lid but was useable. Bedside light only one worked. Was all mentioned on checkout. Didn't spoil our stay. Will definitely be coming back.
Commentaires de Gestion de l’hôtel
1 août 2024 par The Great Barr Hotel, Gestion de l’hôtel
Thank you for taking the time to review your stay with us, We will look into the issues mentioned and have them sorted asap with the relevant departments, We are really pleased these didn't effect your stay and that the experience was 10/10, we look forward to welcoming you back in the near future.
