Note fondée sur 580 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Alain
On mange bien en Angleterre aussi
Publié le 10 oct. 2015 sur HotelsLe GPS m'av ait envoyé à plusieurs km de là, mais on finit par trouver. Les chambres sont calmes car éloignées les unes des autres par un système très "anglais" de petits escaliers et petits couloirs imbriqués. Bon restaurant.
par un voyageur
Publié le 20 août 2024 sur Expedia
Very old but beautiful building. Quite basic facilities. Only stayed because of a friend's wedding. Very comfy bed though
Commentaires de Gestion de l’hôtel
20 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Ameera , Thank you for taking the time to write this review. It was a pleasure to read your kind words and comments, and to hear that you found our beds to be comfortable . We hope that you left with many happy memories, and we look forward to having the opportunity to welcome you again very soon. Kind regards,
par un voyageur
Not great
Publié le 17 août 2024 sur HotelsRoom was worn. Stains on the carpet, marks on the walls, mould in the bathroom.. No shampoo provided, just one big towel to start with. Reception didn't ask how the stay was and they weren't helpful in general.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ben Owner , Gestion de l’hôtel
We are very sorry to hear the room facilities fell short of our usual high standards and that these aspects marred the enjoyment of your time with us. I did reach out to you personally for a few more details to help us identify the name on your reservation and the date of your visit, but have yet to receive a reply. We remain at your disposal to assist with any plans you may have to return to The Westmead in the future.
par un voyageur
Recommend
Publié le 17 août 2024 sur HotelsWe have stayed at this hotel quite a few times before. The rooms are large and comfortable. It has a large bar lounge and serves a good selection of bar food. It also has a restaurant and again there is something for eveveryone. Friends joined us for a meal last night and they enjoyed their meal. We shaĺl return.
Commentaires de Gestion de l’hôtel
20 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Marcus,I sincerely appreciate you taking the time to share your thoughts following your recent stay at The Westmead, your feedback is invaluable to us, and I know future guests will find your comments most useful.We are so happy to hear you had a wonderful stay, and you returned home with many happy memories of your time with us. I am pleased you enjoyed both the hotel’s bar lounge and restaurant. I will be sure to share your feedback with all of the team.Thank you again for sharing your experience and we very much look forward to warmly welcoming you back to The Westmead in the near future.With best regards,
par un voyageur
Publié le 14 août 2024 sur Expedia
Everything was perfect, as usual.
Thanks to staff for pleasant stay.
Commentaires de Gestion de l’hôtel
15 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Phil,Thank you for taking the time to write such a positive account of your recent stay with us, here at The Westmead. It was such a pleasure to read and I am delighted you enjoyed everything about your time with us. Your comments about the level of service you consistently received are just wonderful, and I will be sure to share them with colleagues across the hotel.We all look forward to having the opportunity to welcome you back again very soon.With warm regards,
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Faye,Thank you for your fantastic feedback! We love to hear about our guests' experiences, and I am so pleased to hear that you enjoyed your stay. I am sorry we did not get the 5/5 - perhaps you can tell us on how we can improve the guest experience .I was share your wonderful comments with the team, and we all look forward to welcoming you back to The Westmead on many future occasions. If there is anything we can help you with in the meantime then please do not hesitate to get in touch.Warm regards,
par un voyageur
Publié le 8 août 2024 sur Expedia
Room was clean but furniture a little ‘dated’. Would benefit from a few minor updates/renovations. Staff were friendly and helpful. Overall good value for money.
Commentaires de Gestion de l’hôtel
9 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Pat,Thank you for taking the time to write such a fabulous review following your recent stay with us, here at The Westmead.It was a pleasure to read, and you will be pleased to know that we are refurbishing the hotel in January .We look forward to having the opportunity to welcome you back again very soon.With warm regards,
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Benjamin,Thank you for your delightful review - which really made my day to read! I am absolutely thrilled you had such a wonderful stay and left with some special memories. It is always a pleasure to receive positive feedback about the outstanding level of attention and care we deliver to all our guests, and I will pass on your kind thoughts to my colleagues, who go the extra mile to ensure everything is just perfect.We hope to warmly welcome you again to The Westmead in the future and if we can be of any assistance in the meantime, please let us know.With best regards,
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Adrain,Thank you for your delightful review - which really made my day to read! I am absolutely thrilled you had such a wonderful stay and left with some special memories. It is always a pleasure to receive positive feedback about the outstanding level of attention and care we deliver to all our guests, and I will pass on your kind thoughts to my colleagues, who go the extra mile to ensure everything is just perfect. We hope to warmly welcome you again to The Westmead in the future and if we can be of any assistance in the meantime, please let us know.With best regards,
par un voyageur
Publié le 1 août 2024 sur Expedia
All fine,
Commentaires de Gestion de l’hôtel
2 août 2024 par Ben Owner , Gestion de l’hôtel
Dear Phil,Thank you for taking the time to leave a review and how lovely to read about your Westmead experience! We were delighted to welcome you, and thrilled that your stay exceeded your expectations and you enjoyed all of the small touches that make a stay so unique. I will ensure your feedback is shared with colleagues across the hotel, and you will be pleased to note that we are in the process of updating many of our rooms as part of our refurbishment program.If we can be of any assistance in the meantime, please do get in touch.With best regards,
