Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Hotels
par un voyageur
Publié le 2 juill. 2024 sur Hotels
par un voyageur
Publié le 1 juill. 2024 sur Hotels
par un voyageur
Publié le 23 avr. 2024 sur Expedia
The air conditioning (AC) were not working at all, they were in a poor condition which once you switch off it does not start again. The hotel was out of hot water for the 48 hours. They said it’s a national problem. I gave my cloths for landury they have charged me 2600 for a few cloths which was not mentioned on thier description that laundry is out of pocket fee. One highlight point was the staff at the front desk and doormats was quite helpful and friendly. Overall very unorganized, Not recommended.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Aiperi Avzbek kyzy, Gestion de l’hôtel
Dear Nadia,thank you for your high assessment of the staff it is very important for us.As for hot water we are sorry to hear that you had a negative experience at our hotel. We are committed to providing exceptional service to all of our guests .Hot water was turned off in our city, but our hotel has its own water heating system. Unfortunately, one of the pumps broke in the evening time, so we purchased a new pump and repaired it the next day. We deeply apologize for this inconvenience. Regarding air conditioning and laundry services, we would like to note that we provided the guest another room with a working air conditioner.We have laundry sheets in every room with prices for each item, but since you didn't see this paper, we have given you a 50% discount. We would like to welcome you for the second time at our hotel and provide you with a wonderful experience. We wish you a great holiday and pleasant memories from Bishkek! Best regards, Bishkek Boutique Hotel team
par un voyageur
Publié le 16 janv. 2024 sur Expedia
par un voyageur
Publié le 30 nov. 2023 sur Expedia
I liked everything. The location is convenient. The hotel is cozy. The breakfasts were very tasty and fresh, there was even fresh raspberry jam😋 delicious.
It was raining heavily, they gave me an umbrella, it was comfortable.
The staff is friendly.
Thank you . Next time I will definitely come to your hotel.
Sincerely your guest Lilia.
par un voyageur
Short stay
Publié le 16 oct. 2023 sur HotelsWhile it was a short 06 hour stay before our flight, the receptionisit was amazing. She helped answer all the questions we had, arranged for a taxi and spoke English which is quite rare in Bishkek.
The room was clean and comfortable. Equally the washroom was very clean with amenities and hot shower.
Bed was nice and comfortable. The hotel was centrally located and certainly more nights if you are staying in Bishkek would be amazing here.
par un voyageur
Publié le 2 sept. 2023 sur Hotels
par un voyageur
Noisy room
Publié le 13 août 2023 sur Hotels- rooms very noisy. Even if you turn off the ac and the refrigerator some sort of machine voice comes to the room and it made my sleep miserable. They offered to change my room but the other room was as noisy as the first one.
+ good location
+ good breakfast
+ personal were friendly and polite
par un voyageur
Publié le 8 mai 2023 sur Expedia
Restaurants and supermarket 1 block away. Room had fridge water jug for coffee. Hotel will arrange airport transfet for 1000.
