Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un hôtel correct bien situé.
Publié le 17 oct. 2018 sur HotelsPremier séjour à Bichkek, j'avais choisi cet hôtel qui semblait proche des principaux centres d'intérêt. Le taxi de/vers l'aéroport coûte 9 $ (500 Soum) et il faut une trentaine de minutes. Le taxi a eu du mal a trouver car l'hôtel est dans un coin isolé très sombre le soir qui pourrait sembler insécurisant à première vue mais au final, aucun danger. Accueil sympa en anglais. Chambres correctes et j'avais une grande baignoire (un de mes amis dans une autre chambre avait une douche). WIFI OK, petit déjeuner buffet correct (sauf le café imbuvable). Pas de restaurant dans l'hôtel pour les repas de midi et du soir mais restaurants assez chouettes à +/- 300 mètres. Pour se rendre au centre ville avec ses grandes places et ses monuments, comptez une dizaine de minutes de marche. Bon choix au final.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Bermet, Gestion de l’hôtel
Dear Mr Malm,Greetings from Shah Palace Hotel!We were delighted to host you back and very glad that we are staying as your preferred choice!Your feedback is encouraging to do more and gives us a great motivation to continue and to better what we are doing!We are looking forward for your next stay in our property!Kind regards,Bermet AsypbekovaFront office Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
It was good.
Workers are kindness.
Commentaires de Gestion de l’hôtel
12 août 2024 par Bermet, Gestion de l’hôtel
Dear Mr Masahiro,Thank you for your excellent feedback regarding your stay at Shah Palace.We are thrilled to hear that you found our staff helpful and friendly.We look forward to welcoming you back on your next visit to Bishkek. If there is anything else we can do to make your stay even more enjoyable, please let us know. Thank you once again for choosing our hotel.Kind regards,Bermet Asypbekova.Front office Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Aruuke, Gestion de l’hôtel
Dear Gabriel Malm ,Thank you for your excellent feedback regarding your stay at Shah Palace.We are thrilled to hear that you found our staff helpful and friendly.It is great to know that our central location was convenient for you and that the hotel met your business needs well.We look forward to welcoming you back on your next visit to Bishkek. If there is anything else we can do to make your stay even more enjoyable, please let us know. Thank you once again for choosing our hotel.Kind regards,Omoralieva AruukeFront office Manager
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Bermet, Gestion de l’hôtel
Dear Gabriel,Thank you very much for taking time to post this wonderful review of your time at Shah Palace Hotel!It brings us a lot of pride and joy that we have been your hotel of choice when you are in Bishkek.Thank you very much for your feedback. It is definitely a boost for us every time we hear positive reviews like this.Look forward to hosting your stay once again and continuing to meet your expectations.Kind regards,Bermet AsypbekovaFront office Manager
par un voyageur
Very good place
Publié le 25 juill. 2024 sur HotelsVery good place
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Bermet, Gestion de l’hôtel
Dear Ola,Greetings from Shah Palace Hotel!We were delighted to host you back and very glad that we are staying as your preferred choice!In addition, we are happy to receive your feedback.Your feedback is encouraging to do more and gives us a great motivation to continue and to better what we are doing!We are looking forward for your next stay in our property!Kind regards,Bermet AsypbekovaFront office Manager
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Clean hotel and nice breakfast and good staff
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bermet , Gestion de l’hôtel
Dear Mr Shahjahan,Thank you for choosing our property for your stay in Bishkek and we appreciate your feedback about our hotel and our staff.Your comments will help us to ensure the best services to show to you and our guests.We highly appreciate your choice, and definitely will be looking forward to host you back.Kind regards,Bermet AsypbekovaFront office Manager
par un voyageur
No hot water
Publié le 21 juin 2024 sur HotelsThe room was small but clean and adequate except there was no hot water.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Bermet, Gestion de l’hôtel
Dear Mr. Jerry,Thank you for taking the time to share a review.First of all, we regret that we were unable to meet your expectations and sincerely apologize for any inconvenience you encountered during your stay at the hotel.I have shared your comments with the relevant departments; and we are currently taking steps to improve the quality of the services we provide.We really hope that in the near future you will be able to give us another chance to give you the Shah Palace experience that every guest deserves.Sincerely,Bermet AsypbekovaFront office Manager
par un voyageur
Publié le 28 avr. 2024 sur Expedia
Good location. Superb front desk staff, especially Sanjar who helped me find the western bus station and purchased a bus ticket to Almaty. Breakfast selection was decent. Areas of improvement are: 1. Outlet location in the room #2. The road in front of the hotel has deep potholes and full of dirty water after the rain. It was challenging to walk to the main street
par un voyageur de Renton
Publié le 4 avr. 2024 sur Expedia
Easy access to center of city. Clean and comfortable facility with great breakfast. Staff friendly, room big and comfortable. Can't ask for much more.
