Note fondée sur 940 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Top !
Publié le 5 sept. 2022 sur HotelsConforme à l’annonce !
Très bon Hôtel !
Commentaires de Gestion de l’hôtel
5 sept. 2022 par Cielo Hotel Bishop-Mammoth, Ascend Hotel Collectio, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.
par un voyageur
Publié le 22 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2019 par Cielo Hotel-Bishop Mammoth, Gestion de l’hôtel
Thank you for choosing the Cielo Hotel-Bishop Mammoth for your travel plans! We appreciate you recommending us and we look forward to your return.
par un voyageur
Bonne adresse
Publié le 18 août 2019 sur HotelsBon établissement bien placé. Une bonne adresse à Bishop
Commentaires de Gestion de l’hôtel
18 août 2019 par Cielo Hotel Bishop-Mammoth, Gestion de l’hôtel
Thank you Jean-Francois! We look ahead to your next stay with us at the Cielo Hotel Bishop-Mammoth.
Recommandé
pour Tout le mondepar un voyageur de PEYMEINADE
Publié le 5 août 2018 sur Expedia
Un hôtel correct sur la route... Mais ventilation et douche très bruyantes. Petit déjeuner à l'Américaine. Correct.
Commentaires de Gestion de l’hôtel
8 août 2018 par Kayla, Gestion de l’hôtel
Cher Gino - Merci pour votre avis et pour avoir choisi notre hôtel. Si vous voyagez bientôt dans notre région, n'hésitez pas à nous appeler.
par un voyageur
Publié le 11 oct. 2024
Room was clean and location was good .
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Cielo Hotel Bishop-Mammoth, Gestion de l’hôtel
Thank you for your kind words! We're glad to hear that you found your room clean and enjoyed the location. We hope to welcome you back for another great stay soon!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Cielo Hotel Bishop-Mammoth, Gestion de l’hôtel
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with us. We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal.
par un voyageur
Not worth it.
Publié le 14 sept. 2024 sur HotelsNot only does this hotel have the worst breakfast ever, but to add insult to injury, they charge you at $10 resort fee there for what? This hotel is nothing special and is not worth the extra money to stay at this ascend property. The hallways are pretty worn as is the carpet, the only thing good I can say is that the bed was comfortable. Don’t waste your money.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Cielo Hotel Bishop-Mammoth, Gestion de l’hôtel
Thank you for your candid feedback. I’m sorry to hear that your experience did not meet expectations, particularly with the breakfast, resort fee, and the condition of the property. Your concerns are taken seriously, and we’ll review these issues with our team to make necessary improvements. I’m glad to hear you found the bed comfortable, but I apologize that the overall stay did not reflect the value you anticipated. We appreciate your input and will work hard to provide a better experience for future guests.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
This is an old remodeled and rebranded La Quinta. No elevator. The whole second floor was hot. The a/c although new could not cool the room and it was very noisy, woke me up each it turned on. The shower curtain rod was not attached to the wall properly so the whole bathroom got wet. The vent fan in the bathroom goes on with the light and is very noisy. Will not stay there again.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Cielo Hotel Bishop-Mammoth, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It’s disappointing to hear that the air conditioning, shower, and bathroom fan negatively impacted your comfort, and we understand how frustrating that must have been. We will be addressing these concerns with our maintenance team to ensure they are resolved promptly. We appreciate your honesty, and while we're sorry to hear you won't be returning, your input helps us improve the experience for future guests. Thank you again for sharing your thoughts.
par un voyageur de Highland
Publié le 3 sept. 2024 sur Expedia
The property is basic. The breakfast consists of cereal. The biggest issue we had was a loud 100 decibal machine noise in our room the entire time we were there. The staff did nothing about it, couldn't/wouldn't get us to a new room nor offered any type of compensation. Do not stay in the room 216 or 116. We ended up leaving in the middle of the night just to get out of there.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Cielo Hotel Bishop-Mammoth, Gestion de l’hôtel
Thank you for choosing the Cielo Hotel Bishop-Mammoth and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
I will start with the bad. When we checked in at 8 pm we were sent to a dirty room. The house was fully booked but they promptly directed us to another room that had not yet checked in. That room was 85 degrees and the AC was off. We turned it on and went to bed only to find the room stifling hot all night with non-functioning AC and no other room available.
The facility does accommodate pets which was great and the staff was friendly and did provide a discount to our rate for the inconvenience. plenty of free parking and lots of food options nearby. There is a Continental breakfast provided as well which in convenient.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Cielo Hotel Bishop-Mammoth, Gestion de l’hôtel
We regret not meeting your expectations, Sean and we have shared your feedback with the management team to review. We do hope to have another chance to leave you with a better outcome.
