Down Hall Hotel

4.0 star property
4-star eco-certified hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Down Hall Hotel

Lobby sitting area
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Property grounds
Classic Double Room
Executive Double or Twin Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    8 min drive
  • Southern Parkland Country Park
    12 min drive
  • The Henry Moore Foundation
    18 min drive
  • London (STN-Stansted)
    15 min drive

Room options

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Bishop's Stortford

Near the airport.Within 6 miles (10 km) of this Bishop's Stortford hotel, you'll find Pishiobury Park and Hatfield Forest Country Park. Saint Nicholas Church, Moreton and The Gibberd Garden are also within 6 miles (10 km).

What's nearby

  • Hatfield Forest Country Park - 8 min drive - 7.6 km
  • Southern Parkland Country Park - 12 min drive - 10.4 km
  • The Henry Moore Foundation - 18 min drive - 15.0 km
  • Mountfitchet Castle - 18 min drive - 15.2 km
  • Epping Forest - 23 min drive - 24.0 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

4-star eco-certified hotel with spa
Down Hall Hotel offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 9591 square feet (891 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the eco-certified Down Hall Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bishop's Stortford hotel.

  • 98 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 9591 sq ft of conference space
  • 891 sq m of conference space
  • Built in 1322
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Philip

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service
Great stay, beautiful property but needs better fans in rooms- it was very hot which made it hard to sleep for 3 nights
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and it is a very nice setting!
Stayed 1 night in Aug 2024

8/10 Good

Warren, Freshwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay but unfortunately the room was very small and very hot with no aircon. A fan was provided but wasn’t enough to cool the room down and I hardly slept due to this. Apart from that it is a lovely building and the staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,friendly staff.We will return.
Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and staff friendly and professional
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Stayed 1 night in Jul 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Unimpressed
Asked for a quiet room-we were given a room which overlooked the gravel driveway entrance to the reception.Footfall and cars driving was very noisy. People leaving and arriving made it very noisy-even at 2am. The room had no A/C and the one window could only be opened 6inches.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

2/10 Terrible

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
REDEEMING OF £750.00 VOUCHER
Everything was excellent at the HOTEL, but had a problem with redeeming vouchers
Stayed 3 nights in Jun 2024

6/10 Okay

John

Travelled with family
Loved the period property details. Car park needs new tarmac - dreadful condition. Breakfast was warm and needs to be hot.
Stayed 1 night in Jun 2024

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet situation, just what we needed
Stayed 1 night in Jun 2024

6/10 Okay

Kerry

Stayed 1 night in Jun 2024

8/10 Good

Elza

Liked: Cleanliness, staff & service, property conditions & facilities
I spent one night at Down Hall hotel and the next morning I used the spa. I did 2 treatments and they were very well done, I loved every minute. The staff was very friendly throughout the hotel. The beautiful nature and the open space was a treat. The bed cozy and comfortable. I definitely recommend it.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jun 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Mar 2024

10/10 Excellent

John

Stayed 1 night in May 2024

8/10 Good

Ijeoma

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds was clean and nice.
Stayed 2 nights in May 2024

10/10 Excellent

HAYLEY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel great location
amazing hotel friendly helpful staff definitely stay here again location good
Stayed 3 nights in Apr 2024

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very Special day made extra special
It was a lovely stay for our first night as Mr and Mrs. They had gone to the trouble to wish us a congratulations with lovely plate of goodies. Much appreciated and did not go unnoticed. Will be coming again for sure. Thankyou !
Stayed 1 night in Apr 2024