Note fondée sur 915 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de EVANS
Publié le 14 oct. 2024
We understand there are rooms specific for people with pets, but I wish they had different rooms according to the type of pets people have. We have a service dog and she’s a Maltese, does not shed hair and she is well behaved of course. Our room had a strong odor, and it was humid. We had to open the windows which had no screens, in hopes of getting rid of some of the smell. The smoke smell by the entrance around the back was awful, and there were cigarette buts all over the ground, they had cut the grass but never used a blower to clean anything. We had some people from the staff at 8 in the morning talking in front of our door while we were trying to get a little extra sleep (we have kids too), they were sitting on the floor just chilling and talking, almost as if they were expecting us to get up and leave the room for them to clean. This is probably the second worst hotel we have stayed at before (we’ve stayed in many different one across the US). The pool had a strong chlorine smell and there are visible rusted pipes/metal under the slide that goes down into the pool. The kids had fun at less (which kid wouldn’t right?) but it definitely needs to have some serious or major updates. Would not recommend this hotel to anyone who is looking to have a clean room and to have some sleep-ins in the morning. The staff was nice, which is why I still give it 2 stars, because had they been the opposite, it would’ve been just 1. Sorry, I’m not a picky person and hate to do bad reviews
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Guest relations, Gestion de l’hôtel
Thank you for sharing, Diana. We will look into this and see if we are able to provide other accommodations. Best regards, Bismarck Hotel and Conference Center
par un voyageur
Publié le 24 sept. 2024 sur Expedia
We enjoyed our stay, everyone are nice 🙂
Commentaires de Gestion de l’hôtel
29 sept. 2024 par X, Gestion de l’hôtel
Thank you, Love!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par X, Gestion de l’hôtel
Thank you, Aaron!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par X, Gestion de l’hôtel
Please, save the review section for guest that have check into a room.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par X, Gestion de l’hôtel
Thank you, Mark!
par un voyageur
Definitely a place to stay with family.
Publié le 19 sept. 2024 sur HotelsWe had a great stay, wasn’t planning on using the waterpark but glad we did my baby had fun. The room was clean and comfy and even tho the place was packed it was really quiet. Will definitely stay there again and recommend to family and friends.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Great pool water playground for kids across from the mall.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par X, Gestion de l’hôtel
Thank you for sharing, Wade!Best regards, Bismarck Hotel and Conference Center
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Needs updating!
Commentaires de Gestion de l’hôtel
19 sept. 2024 par X, Gestion de l’hôtel
Thank you for sharing, Laura! We have many modifications in the works and hope you decide to return to enjoy them.Best regards, Bismarck Hotel and Conference Center
par un voyageur
Publié le 15 sept. 2024 sur Hotels
My room had been updated so that was greatt!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par X, Gestion de l’hôtel
Thank you, Kyle!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par X, Gestion de l’hôtel
Thank you, Wilma!
