Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de EVANS
Publié le 14 oct. 2024
We understand there are rooms specific for people with pets, but I wish they had different rooms according to the type of pets people have. We have a service dog and she’s a Maltese, does not shed hair and she is well behaved of course. Our room had a strong odor, and it was humid. We had to open the windows which had no screens, in hopes of getting rid of some of the smell. The smoke smell by the entrance around the back was awful, and there were cigarette buts all over the ground, they had cut the grass but never used a blower to clean anything. We had some people from the staff at 8 in the morning talking in front of our door while we were trying to get a little extra sleep (we have kids too), they were sitting on the floor just chilling and talking, almost as if they were expecting us to get up and leave the room for them to clean. This is probably the second worst hotel we have stayed at before (we’ve stayed in many different one across the US). The pool had a strong chlorine smell and there are visible rusted pipes/metal under the slide that goes down into the pool. The kids had fun at less (which kid wouldn’t right?) but it definitely needs to have some serious or major updates. Would not recommend this hotel to anyone who is looking to have a clean room and to have some sleep-ins in the morning. The staff was nice, which is why I still give it 2 stars, because had they been the opposite, it would’ve been just 1. Sorry, I’m not a picky person and hate to do bad reviews
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Guest relations, Gestion de l’hôtel
Thank you for sharing, Diana. We will look into this and see if we are able to provide other accommodations. Best regards, Bismarck Hotel and Conference Center
par un voyageur
Publié le 26 août 2024 sur Expedia
This hotel is terrible! It's run down and not worth the stay ! The sink was clogged, there was mold in the bathroom, room curtain rods are made from electrical conduit. The was around the window are soft from water damage and the wifi didn't work.
Commentaires de Gestion de l’hôtel
26 août 2024 par X, Gestion de l’hôtel
Thank you for sharing, Valerie. We will use this to improve. We have many modifications in the works and hope you decide to return to enjoy them. Best regards, Bismarck Hotel and Conference Center
par un voyageur
Publié le 25 août 2024 sur Expedia
Enjoyed our stay.
Commentaires de Gestion de l’hôtel
26 août 2024 par X, Gestion de l’hôtel
Thank you, Chloe!
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par X, Gestion de l’hôtel
Thank you, Courtney!
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par X, Gestion de l’hôtel
Thank you, Michael!
par un voyageur
Not good. Try again
Publié le 24 août 2024 sur HotelsFirst room, we had to go to front desk 4 times to get a room. First three times was attempting to get into a room that the key card would not work. After it worked we walked in and the heat was on at 90 degrees. We had to ask for another room. We were walked to another room, the receptionist told us that the hotel isn’t nice… After we got to another room that the door was stuck and the receptionist had to shoulder to get the door to open. Lastly before leaving the water backed up in our sink and shower. Looked gross. Had food and hair in the drain that we never even used. Not a great look and never going back.
Commentaires de Gestion de l’hôtel
24 août 2024 par X, Gestion de l’hôtel
Hello Sean, we appreciate you taking the time to leave a detailed review. We will address the concerns above immediately. We have many modifications in the works and hope you decide to return to enjoy them in the future. Best regards, Bismarck Hotel and Conference Center
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par X, Gestion de l’hôtel
Thank you for sharing, Angelo!
par un voyageur
Publié le 23 août 2024 sur Expedia
RESTURANT & BAR CLOSED FOR UNKNOWN TIME PERIOD!!!!!!!!!!
Commentaires de Gestion de l’hôtel
26 août 2024 par X, Gestion de l’hôtel
Hello Gerald, thank you for sharing. The bar is open Monday - Satuday 4pm - 1am.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par X, Gestion de l’hôtel
Thank you, Arlan!
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par X, Gestion de l’hôtel
Thank you, Cindy!
