Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Would stay again
Publié le 24 août 2024 sur HotelsUnexpected over night stat. Not a bad price for the room. The breakfast included was great. Beds were comfortable and clean.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Courtney,Thank you for sharing your experience with us! We're pleased to hear you enjoyed the breakfast and found our beds comfortable and clean. Our team strives to provide quality service to all our guests. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
The room was small, the TV did not work, the wifi was HORRIBLE, the hallway smelled like rotting animal/trash, the doors locked poorly or not at all, crackheads were in and out of the building and one also banged on our door at 4am looking for someone. There were numerous sketch people outside the building as well. The bathroom smelled sour and the towels were all stained. The bed was very uncomfortable 0/10. Would not recommend.
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Megan,We value your feedback and apologize for any inconvenience you experienced during your stay. Please feel free to reach out to our management team to address your concerns further and ensure they are looked into thoroughly. Your comments are vital for our improvement and we appreciate you sharing your experience with us.
par un voyageur
Publié le 22 août 2024 sur Expedia
Close to the capitol, but there are a lot nicer hotels nearby
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Andrew,We appreciate your feedback and regret that our hotel did not meet your expectations. We constantly strive to enhance our guests' experiences and will take your comments into consideration for future improvements. Your comfort and satisfaction are important to us.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello andrew, We're sorry to hear that your experience fell below expectations. Please feel free to contact us with any feedback you may have so we can improve our services for future guests.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Kelly,We're delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, feel free to reach out to us. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 17 août 2024 sur Expedia
After 10 hours on a motorcycle the showers were hot and the pillows were soft. Only complaint, the pool area is VERY dark.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Mary,We are glad you enjoyed our hot showers and soft pillows during your stay. Thank you for bringing the lighting concern at the pool area to our attention; we will share this feedback with our team for further review. Your comments provide valuable insights as we strive to enhance our guests' experiences.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello David, We're sorry to hear that your recent stay fell below expectations. Please feel free to contact us directly to provide more details about your experience so we can address any issues. We value your input and hope to have the opportunity to improve your impression of our hotel in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
our room was approximately 1/2 the size of a normal hotel room and had lights that did not work.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Abby, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We will share your comments with our team to ensure we continue to improve our guests' experience. Please feel free to contact our management team for further assistance regarding your concerns.
par un voyageur de Fisher Branch
Publié le 14 août 2024 sur Expedia
The doors were hard to open and close
Too many things plugged into outlets. No safe
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Dave, Thank you for sharing your feedback with us. We appreciate your comments and will certainly review them for future improvements. Feel free to reach out to our management team for further assistance during your next stay.
par un voyageur
Publié le 12 août 2024 sur Expedia
Very dated. Room was incredibly small, no fridge or microwave. Bathroom had black mold along edges and toilet would barely flush. Air conditioner barely worked, making the room even more uncomfortable. Breakfast was great. Give thst guy a raise.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello april, Thank you for sharing your feedback with us. We appreciate your kind words about our breakfast service and will be sure to pass on your compliments. Your comments regarding the room size and amenities have been noted for future improvements. We value your input and hope to welcome you back for a more enjoyable stay.
