Ratings based on 734 Guest Reviews

Hear it directly from our travellers
2.3 out of 5
62% of guests recommend
2.5 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Oct. 9, 2024 on Hotels
Comment from Hotel Management
Oct. 10, 2024 by Brand Experience Team, Hotel Management
Hi Henry, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Natalie #Team6
3 out of 5
by A traveller

Posted Oct. 4, 2024 on Expedia
Average place. They could provide a coffee pot in the room. Very noisy.
Comment from Hotel Management
Oct. 7, 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback. We're glad you chose to stay with us, but we apologize for the noise and the absence of a coffee pot in your room. We understand how important these amenities can be for a comfortable stay. Your suggestions are valuable, and we will consider them as we continue to improve our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future!
3 out of 5
by A traveller

Posted Oct. 1, 2024 on Hotels
Plugged toilet so they got me another room the next room has a broken front window So much noise on a Monday night that someone called the police
Comment from Hotel Management
Oct. 2, 2024 by Brand Experience Team, Hotel Management
Hi John, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
2 out of 5
by A traveller

Posted Sep. 27, 2024 on Hotels
The room requested was gandicap accessible. Ridge in doorway, wheelchair needed to be manually lifted over, not enough space between beds to use the wheelchair, no place for anyone to sit other than the bed, no grab bars in bathroom, barely enough room for a standard wheel chair.
Comment from Hotel Management
Sep. 28, 2024 by Sophia CSR, Hotel Management
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
3 out of 5
by A traveller

Posted Sep. 26, 2024 on Hotels
Typical motel 6. Price was right. I was on the ground floor everything worked and I got a good nights sleep. No coffee in the room but did have microwave and refrigerator. Most people staying at the motel were workers
Comment from Hotel Management
Sep. 27, 2024 by Brand Experience Team, Hotel Management
Hi Deborah,Your comments help us identify areas for improvement, and we are committed to using them constructively. If there are specific details about your stay that you believe we could have handled better, please do not hesitate to reach out to us to further discuss your experience. Maz K.#Team6
1 out of 5
by A traveller

Posted Sep. 23, 2024 on Expedia
It was not good
Comment from Hotel Management
Sep. 28, 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to hear about your experience. We would be incredibly grateful if you could take a couple of minutes to write your detailed review. So we can investigate your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
5 out of 5
by A traveller

Posted Sep. 22, 2024 on Hotels
Comment from Hotel Management
Sep. 28, 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
1 out of 5
by A traveller

Posted Sep. 22, 2024 on Expedia
Need more light in the rooms and to secure the doors more.
Comment from Hotel Management
Sep. 28, 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.
4 out of 5
by A traveller

National park trip

Posted Sep. 22, 2024 on Hotels
The bed was comfortable. The shower had plenty of hot water. The hotel’s location was convenient.
Comment from Hotel Management
Sep. 28, 2024 by Sophia CSR, Hotel Management
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.
1 out of 5
by A traveller

Under construction!

Posted Sep. 21, 2024 on Hotels
This hotel is under construction. I would have felt better in a tent.
Comment from Hotel Management
Sep. 23, 2024 by Brand Experience Team, Hotel Management
Hi Dawn,We really appreciate you taking the time to leave a review and couldn’t be sorrier for the inconvenience our renovations caused during your stay. We take a lot of pride in keeping our properties up to date so every guest experience is a good one, and hope that next time, your stay is more enjoyable and welcoming. Lilith#Team6