Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
10 mai 2022 par Tyler Gangl, Gestion de l’hôtel
Good afternoon Mario,
We deeply regret not meeting your expectations during your stay with us. We share all reviews with all our staff so that we may learn, grow, and improve. Thank you for giving us some areas to improve in. We value your business, and we hope to see you back soon. We would love the opportunity to make it up to you and prove to you that this was an isolated issue.
Warmest Regards,
Tyler Gangl
General Manager
par un voyageur de GOODRIDGE
Publié le 28 déc. 2024
Check-in was handled quickly and efficiently. The Host was friendly, and I soon had my room key after arriving.
par un voyageur de Woodbury
Publié le 5 oct. 2024 sur Expedia
Uncomfortable bathroom to many handicap items.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to David’s Review:**Dear David,Thank you for your feedback regarding your recent stay. I’m glad to hear that you enjoyed your overall experience, but I apologize for the discomfort you felt in the bathroom due to the handicap items.We strive to accommodate all guests, and your comments will help us find the right balance in our facilities. If you have any further suggestions or specific concerns, please feel free to share them.We appreciate your insights and hope to welcome you back for an even better stay in the future.Best regards,Tyler Gangl General Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to Leslie’s Review:**Dear Leslie,Thank you so much for your fantastic feedback and for rating your stay a perfect 5 out of 5! We’re thrilled to hear that you had such a positive experience with us.If there’s anything specific you enjoyed or any suggestions you have for future stays, please feel free to share. We always appreciate hearing from our guests.We look forward to welcoming you back soon!Best regards,Tyler Gangl General Manager
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to Kevin’s Review:**Dear Kevin,Thank you so much for your outstanding feedback and for rating your stay a perfect 10 out of 10! We’re thrilled to hear that you had such a wonderful experience with us.If there’s anything specific you enjoyed or any suggestions you have for future stays, please feel free to share. We always appreciate hearing from our guests.We look forward to welcoming you back soon!Best regards,Tyler Gangl General Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
They don't do the proper maintenance for three days and they didn't do the required maintenance
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to Erick Daniel’s Review:**Dear Erick Daniel,Thank you for taking the time to share your feedback. I’m sorry to hear about the maintenance issues you experienced during your stay. This is not the level of service we aim to provide.Your comments will be addressed with our maintenance team to ensure that proper upkeep is prioritized moving forward. We appreciate your insights, as they help us improve our services.Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.Best regards,Tyler Gangl General Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
It was just average. Good bed, not so great breakfast
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to Maxine’s Review:**Dear Maxine,Thank you for sharing your feedback. I’m glad to hear that you found the bed comfortable, but I apologize that the breakfast did not meet your expectations.We appreciate your insights, as they help us identify areas for improvement. If you have any specific suggestions for enhancing our breakfast offerings, please let us know.Thank you again for your review, and we hope to welcome you back for an even better experience in the future.Best regards,Tyler Gangl General Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to Jerry’s Review:**Dear Jerry,Thank you for your feedback and for rating your stay an 8 out of 10! We’re pleased to hear that you had a positive experience with us.If there are any specific areas where you think we could improve or if you have suggestions for enhancing our services, please feel free to share. We always value input from our guests.We look forward to welcoming you back soon!Best regards,Tyler Gangl General Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to Jenny’s Review:**Dear Jenny,Thank you for your feedback and for rating your stay 4 out of 5! We’re glad to hear that you had a positive experience overall.If you have any specific suggestions for improvement or if there’s anything we can do to enhance your next visit, please let us know. We truly value your input.We look forward to welcoming you back soon!Best regards,Tyler Gangl General Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The room was very clean and I had a restful sleep.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par tyler, Gestion de l’hôtel
**Response to John’s Review:**Dear John,Thank you for your positive feedback and for rating your stay 4 out of 5! We’re delighted to hear that you found your room very clean and enjoyed a restful sleep.If there’s anything specific you feel we could improve upon for your next visit, please let us know. We appreciate your input and look forward to welcoming you back soon!Best regards,Tyler Gangl General Manager
