Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2023 sur Hotels
par un voyageur
Publié le 20 juill. 2023 sur Expedia
all good
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Tony, Gestion de l’hôtel
Dear George,Thank you for your review.We are looking forward to welcoming you again at our hotel .
par un voyageur
Publié le 22 juill. 2022 sur Expedia
The hotel itself was good and we could see that the owners are working on its improvement. The room was clean and big but there was no hairdryer. The hotel is located next to a schoolyard and 50 teenagers had a party there until 3 am. They were screaming, yelling, singing, throwing rocks on the school roof... It was a horrible experience. We couldn't sleep at all. I called the owner and he called the police. If the management fixes the noisy situation, the hotel would have a bright future.
Commentaires de Gestion de l’hôtel
27 juill. 2022 par Toni, Gestion de l’hôtel
Thanks for the review Risto. As you confirm, we take care of our guests, but calling for hairdryer at 00,30 am is little bit too much. Also what happens on the street is matter of the police, not us, even I called police to make order, and that was 2 am in the morning, don,t you agree that I am right?
par un voyageur
Macedonia does not accept on line prepared reserva
Publié le 11 juill. 2021 sur HotelsApparently, due to corruption, Northern Macedonia has now outlawed on line hotel bookings. The manager has tried to get out of all on line bookings as a result. When I finally got hold of him he had received no notification through Expedia. I am not certain whether he will be paid or I reimbursed. The manager was great though. This is I believe a problem with Expedia. I ran into a similar corruption issue in Albania, and plan on disputing a charge.
Commentaires de Gestion de l’hôtel
5 août 2021 par toni, Gestion de l’hôtel
Thanks for the report
par un voyageur
Publié le 30 sept. 2019 sur Expedia
Attentive customer service. Cleaned rooms daily in an excellent manner.
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Tony, Gestion de l’hôtel
Thank you so much
par un voyageur
Publié le 17 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Tony, Gestion de l’hôtel
Thank you so much
par un voyageur
Publié le 1 juill. 2019 sur Hotels
It's a great place at the center of Bitola with plenty of room for free parking. We had booked suit apartment for family of five. They probably don't have apartments as big as advertised anymore. So we got a suit (which can actually accommodate 4 persons) plus two extra rooms for same price. It was good for us as rooms for close to each other on some floor.
Commentaires de Gestion de l’hôtel
8 juill. 2019 par Toni, Gestion de l’hôtel
We thank you for the great review. We hope to have you again as our guests
par un voyageur
Would try another hotel if staying in Bitola.
Publié le 9 août 2018 sur HotelsThey say everywhere that they have 24/7 English speaking staff all year around, which was not true when I stayed. That made the process of check-in and general stay more difficult. One day one of the cleaning ladies came to my room, I asked for her to give me five more minutes more till I leave and she answered and made some gestures as if she has understood and would do some other room first. Then I left and when I returned late almost night I noticed nobody had ever been there to clean the room, no bed or bathroom or anything. The person at the reception didn't speak English either so it made the general stay less easy than one would like. Apparently there was only one English-speaking person on their team when I stayed, with no full-time presence there.
Breakfast was good and fresh and location is centric and in a quiet neighborhood.
Commentaires de Gestion de l’hôtel
19 août 2018 par Tony, Gestion de l’hôtel
I am sorry to see someone upset about language, that should not upset someone. If we employed one person that doesn't speak fluent english, that doesn't mean that I should change the advertisment and change it to : the employees speak english , but one is not that good in it. Our care about guests is of highest standard.
Recommandé
pour Tout le mondepar un voyageur
Nice old town old Bazzars Main Street pedestrian l
Publié le 17 mai 2018 sur ExpediaLots old mosks and buildings great bars resturants nice to wNder around get there by bus or train can also come over border from Greece
Commentaires de Gestion de l’hôtel
17 mai 2018 par Ambasador Hotel, Gestion de l’hôtel
Thank you very much :)
You are welcome at any time
