Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Just what we needed.
Publié le 23 sept. 2024 sur HomeAwayIt was just what we needed for the weekend. The owners were responsive and accomodated our request. It was clean and the size and location worked great for us. The property was quirky but included evrything we needed. More lighting between the gate and the front door would be really awesome.
par un voyageur
Be careful to fully read the property description
Publié le 12 sept. 2024 sur HomeAwayWe looked forward to our month at Cranberry Cottage. Check-in went fine. The description of the cottage stated "freshly remodeled". Reading the description further it said the work was done in 2015, 9 years ago. The description and reviews emphasized how clean it was. This is why we chose this unit over others. We opened the front door and were immediately overwhelmed by a dank, musty smell. The single a/c unit in the hallway froze us. The rest of the cottage was uncomfortably hot. A dehumidifier in the kitchen ran continuously and heated it in the process. The kitchen was not clean. We tried to put groceries away but found dead cockroaches on shelves and we removed a lot of dirt when we wiped them off. Food had to stay packed in our boxes. We tried to fall asleep and couldn't. At 4am we packed the car and left. The host was responsive to us, but true communication was lacking.
His suggestions, including us paying for commercial cleaners, were unacceptable. We continued our vacation (we stayed at the cottage for 8hrs but we had paid for 28 days) staying at motels. We returned occasionally to see if the odor was gone. There was less, but still too much for us. The description of the cottage is misleading and the host, while responsive, did virtually nothing towards a solution. A very expensive mistake that we will not repeat.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
John, you tried to scam me out of money by asking to change your dates, asking if it was OK if someone else stayed there instead of you, and then when I declined your request you tried to extort me out of money by demanding I deep clean the property, though it was already spotless. I had a mold and mildew specialist come out and show that there was none and I also paid my cleaners to pull out all appliances and do a thorough cleaning, and you were still not satisfied and demanded a full refund or else you would leave a bad review. To me that is extortion and I’m sorry your scam did not work. I also have proof that you stayed at the property after claiming that you could not any longer. Your complaints ranged from being afraid of bears to bugs outside just saying my country neighbors were not to your satisfaction. All in an effort to get your money back after you had stayed there. I don’t think Vrbo Will let you use their service again after these shenanigans.
My property was as advertised and have had many happy guests stay here. I’m sorry you’re ill-conceived scam did not work.
par un voyageur
Great Getaway
Publié le 28 juill. 2024 sur HomeAwayMy daughter, myself, and my fury friend had a wonderful visit! The house was perfect for us! The host had great communication with me! I left my grandson book and they are mailing it to me. Will definitely stay again next year!
par un voyageur
Sweet Retreat
Publié le 7 juill. 2024 sur HomeAwayWe visit our daughter who lives in the area. This property is perfect for us to bring our dog and spend time at Lake Tomahawk. Close to everything.
par un voyageur
exactly what we needed.
Publié le 30 juin 2024 sur HomeAwaywe walked all over the small town of black mountain and hiked the trails too…the house was great and we LOVED the shaded yard with a fence for our dog.
par un voyageur
Hiking near Blue Ridge Parkway
Publié le 4 avr. 2024 sur HomeAwayGood Location for visiting Asheville and surrounding area. Place was clean and had what we needed to relax in the evening. Quiet neighborhood.
par un voyageur
Perfect spot
Publié le 24 mars 2024 sur HomeAwayCozy cabin and the dogs loved the fenced yard. Black Mountain was a great town and we had lots of fun exploring all around the area. We will definitely book again!
par un voyageur de Ellwood City PA
Cute place
Publié le 17 mars 2024 sur HomeAwayClose to historical district. Cute little town!
par un voyageur de Columbus, Ohio
Amazing Stay
Publié le 11 mars 2024 sur HomeAwayFrom the housewarming gifts to the cleanliness of the property…A+ I will recommend 1000 times!
Commentaires de Gestion de l’hôtel
13 mars 2024 par VrboOwner, Gestion de l’hôtel
Thanks Brandon! You were wonderful guests and thanks for leaving our place in such great shape! Would love to have you back. You left a few items behind I will be messaging you about. Would love to get them back to you ASAP! Thanks again.
par un voyageur
2nd time there
Publié le 22 oct. 2023 sur HomeAwaySecond time I’ve stayed there, nice to have a reliable and comfortable place when in the area, appreciate the hospitality.
