Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,1 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de ATLANTA
Publié le 7 déc. 2024
The room was cold with no thermostat to adjust. There is mold on the grout in the lower third of the shower walls. There os a pretty gas fireplace in the room but the front desk person said it doesn’t work. The front desk guy seemed put out that I checked in at about 9:15, and noted I was the last one in.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
We had a little problem with ants in the room. Also could have used a bathroom trash can, some water cups, luggage rack (other than the dresser), and actually having two chairs for two residents wouldn't have been too bad. We were fine - just suggestions.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Check in and out was easy. The gentleman that checked us in was super accommodating and friendly. The Prime Rib buffet on Sunday night was superb.
The motel is old. Our room (228)was very small and had a funky odor. Toilet seat has issues with staying in place. Very annoying. Shower very difficult to operate. There were no drawers for clothes. Only a closet. Would only recommend for a night or 2. Enjoyed the back patio with fireplace and TV. Never saw any staff in the afternoon or evening on Monday. Motel was slow so may be why. No service available.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The stay was short but very comfortable. The room was very clean, quiet and tastefully decorated! We really enjoyed the prime rib buffet out on the cozy and inviting back patio area. The price of the room was great in comparison to a regular hotel and so much better because of the ambiance! We will be recommending this place to friends and family!
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Beautiful old historic hotel in the heart of Black Mountain.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Beautiful 1920s era hotel, with vintage crystal doorknobs and they still use old turnlock keys! I felt like I was visiting the beautiful Lakeview Hotel from Silent Hill 2 in its heyday.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Great location and great food and bar area!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Great
par un voyageur
Publié le 3 sept. 2024 sur Hotels
This is not really a fully functioning hotel. The current owners are living on the past efforts. Hotels.com should not list this property. There was no food service (as advertised). No breakfast either. The A/C air ducts were pouring out dust. Very poor upkeep. I could go on but this facility is one step from a total knock down.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par The Monte Vista Hotel, Gestion de l’hôtel
Thank you for your constructive feedback. We are planning to undergo renovations within the next year to address some of these concerns. We hope to welcome you back for a more pleasant experience in the future!
