Note fondée sur 412 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2023 sur Expedia
Très bien
Commentaires de Gestion de l’hôtel
21 mai 2023 par Ellie-Marie, Gestion de l’hôtel
Thank you for your feedback, we hope to see you again soon!
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Tyler Wilkinson, Gestion de l’hôtel
Good Morning,I'd like to apologise for inadequate stay with us which resulted in you giving us a low score,We hope to welcome you back in the future for a much more enjoyable stay.If you would like to discuss your stay further please contact the hotel directly.Kind Regards,Tyler Wilkinson,Guest Service Manager.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tyler Wilkinson, Gestion de l’hôtel
Thank you!
par un voyageur
Good stay overall except for the breakfast offered
Publié le 1 août 2024 sur HotelsWe had a comfortable stay and the hotel did well to accommodate us to keep the 3 rooms on one floor, as well as fixing the AC issue.
However, the breakfast was uninspiring. Very basic. Of course was not expecting much for Hampton on Hilton, but the fact the coffee machine was not working was very disappointing. No latte, no cappuccino, just basic.
The second morning we went across the road to the Chai Wala to get breakfast.
Otherwise a nice stay and helpful staff members.
Commentaires de Gestion de l’hôtel
2 août 2024 par Tyler Wilkinson, Gestion de l’hôtel
Good Morning,I would like to thank you for your positive feedback regarding your stay and the staff members at our property .On the other hand I apologise that the breakfast let this down. I look into why the coffee machine wasn't working then but preventative measures to make sure this doesn't happen and hopefully next time you stay with us you have a much more enjoyable breakfast.Please contact us directly if you would like to speak about this in detail.Kind Regards,Tyler Wilkinson,Guest Service Manager.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Not so good, very dark room, shower water pressure very low and dust on furniture
Commentaires de Gestion de l’hôtel
1 août 2024 par Tyler Wilkinson, Gestion de l’hôtel
Good Morning,I'd like to apologise for the issues which occurred during your stay with us, If you ever stay with us again I will make the room you receive is perfect with no issues.If you would like to discuss this further please contact the hotel directly.Kind Regards,Tyler Wilkinson,Guest Service Manager.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tyler Wilkinson, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tyler Wilkinson, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tyler Wilkinson, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Friendly helpful staff, excellent room and breakfast
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tyler Wilkinson, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Booked a queen room, and got a twin room because the property over booked, have stayed at Hilton several times however this time I was let down and did not have a good experience
Commentaires de Gestion de l’hôtel
1 août 2024 par Tyler Wilkinson, Gestion de l’hôtel
Good Morning,I have checked on the system and it is stated that you was in room 402 which is a king room,If this is incorrect please contact the hotel directly.Kind Regards,Tyler Wilkinson,Guest Service Manager