Note fondée sur 246 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Lovely hotel with friendly staff, and very good food and drink.
The shower pressure was far too weak, and the toilet cistern was very noisy on filling up, which let the room down though.
par un voyageur
Our Stay at Millstone Mellor
Publié le 8 sept. 2024 sur HotelsWas disappointed as paid £300 for a two night stay. Got a room ground floor even though asked for high floor. Very noisy as rooms above very noisy and road noise.
Room:, blind missing from windows. Toilet cistern broken so just kept filling up for ages. Reported it on arrival but not fixed.
Breakfast: waitress forgot to take our order(and others). Asked for more coffee, arrived but no refilled milk jug. Cold buffet limited selection.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Voula Heald Duty Manager, Gestion de l’hôtel
Dear Tim,It was myself on Duty who dealt with the issues with your room. I do apologize i was unable to resolve the issues with your tv which you felt was the most important aspect of your stay. I am saddened to read your review despite trying my best to accommodate you and also not charging you the full standard rate and allowed you to leave free of charge.If you would like to discuss this further please do not hesitate to contact us directly.Kind RegardsVoula HealdDuty Manager
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Publié le 26 août 2024 sur Expedia
Very nice place to have a lovely meal and a great overnight stay
Commentaires de Gestion de l’hôtel
26 août 2024 par Zoe Ellison (Deputy Manager), Gestion de l’hôtel
Good afternoon, HedleyThank you for taking your time to leave us your feedback. I'm pleased to read you've enjoyed your stay with us.We look forward to welcoming you back to the Millstone in Mellor soon.Kind Regards,
par un voyageur
Superb
Publié le 24 août 2024 sur HotelsThe rooms are fabulous service excellent and food superb. Very accommodating to our needs as was part of a wedding party. Would not hesitate to recommend
par un voyageur
Publié le 11 août 2024 sur Expedia
Lovely place, so relaxing and friendly
Commentaires de Gestion de l’hôtel
15 août 2024 par Zoe Ellison (Deputy Manager), Gestion de l’hôtel
Good afternoon, JoanneThank you for taking the time to provide us with your feedback, I'm pleased to read you've enjoyed your stay with us. We look forward to welcoming you back to the Millstone at Mellor.Kind Regards,
par un voyageur
Definitely recommend.
Publié le 9 août 2024 sur HotelsWe have stayed at this country inn a few times and always enjpyed it. The rooms, while not big, are well appointed and comfortable. An excellent shower in a well maintained bathroom. However, a shelf [or two] in the bathroom would be welcome.
Commentaires de Gestion de l’hôtel
9 août 2024 par Zoe Ellison (Deputy Manager), Gestion de l’hôtel
Good afternoon, TerenceThank you for taking to give us your feedback.I'm pleased to hear you've enjoyed your stay with us, I'll will pass on your comments to the relevant department regarding an extra shelf or two in our bathroom would be better.Kind Regards.
par un voyageur
The Millstone, Mellor - excellent stay
Publié le 7 août 2024 sur HotelsAll the staff were very welcoming and attentive. Was surprisingly upgraded to a suite which was lovely. Had dinner there too which was very nice. Breakfast was very good also. A lovely stay.
Commentaires de Gestion de l’hôtel
8 août 2024 par Zoe Ellison, Gestion de l’hôtel
Good afternoon, Lesley Thank you for your positive feedback, I'll pass your lovely comments onto our team.I'm pleased you enjoyed the complimentary upgrade.Kind Regards,Zoe EllisonDeputy Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
noise from room above