Note fondée sur 466 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Great room, clean , friendly staff, good breakfast ,
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Nicola,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Excellent stay
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Paul,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We stayed for one night after visiting family, we have stayed here before and would highly reccomend to stay and dine we had an nice meal which we all really enjoyed and look forward to stying again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Catherine,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
alway my first choice. Room 111 was ridiculously warm on arrival. To the right side of TV. Something all over the wall and then early in the morning had a young man outside the window shouting to get another guest attention. I had to go into the bar and ask why no one had shut him up yet. Roughly an hour's worth. Normally irate the place 10 out of 10 just was a disappointing stay
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi John,Thank you very much for your feedback. I am really sorry to hear about your disappointing visit. I am keen to understand more about what happened during your stay so that I fully investigate and put the necessary actions in place to ensure this doesn't happen again. Please could you call us direct at the hotel so that I can do this for you.Kind regards,James - General Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
A lift to the upper floor would be beneficial for elderly customers
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi David,Thank you for leaving a review. We are more than happy in future to accommodate you on the ground floor if this would be easier. Please just make a note on your booking or call us direct.Kind regards,James - General Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Clive,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Paul,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Fiona,I'm really sorry to see you have had a disappointing visit with us. I am keen to speak with you further to find out exactly what went wrong so that I can fully investigate and make the required improvements. Please could you call us direct at the hotel so that I can discuss this further with you?Kind regards,James - General Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Jason,Thank you for leaving a review. If you know how we can make sure future visits are 10/10, please call us direct at the hotel as we would really appreciate the opportunity to improve.Kind regards,James - General Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Team Willows, Gestion de l’hôtel
Hi Louise,Thank you very much for the kind review. The team and I look forward to seeing you again soon.Kind regards,James - General Manager
