Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 oct. 2023 sur Hotels
Durant les 8 jours la chambre n'a pas été faite une seule fois.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Tim, Gestion de l’hôtel
Salut Didier! Nous sommes vraiment désolés de constater que votre expérience avec nous n'a pas été agréable. Nous travaillerons certainement sur vos suggestions pour vous offrir la meilleure expérience possible la prochaine fois Cordialement, Tim
par un voyageur
Publié le 20 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Barbara, Gestion de l’hôtel
Hi, Philippe! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your feedback. We appreciate your kind words and are glad to hear that you had a pleasant stay with us. If there is anything else we can assist you with, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Hi, Gary! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Helpful
Publié le 2 sept. 2024 sur HotelsAs its under new ownership they're finding their feet, needs a bit of life breathing into the place. Needs new toilet seats and shower heads and a lick of paint. VJ was very helpful and accommodating, he even bought pizza for the kids. I would happily stay again in the future, perfectly situated opposite south pier
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Apologies for the problems you had faced, Kerry! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Publié le 30 août 2024 sur Expedia
Best customer service experience so far in the UK. Great memeber staff they have got. I definitely will revisit there.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Hi, Kerry! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
par un voyageur
Publié le 27 août 2024 sur Expedia
The owner was very polite & friendly.
However the property is very dirty and run down. The room we stayed was run down. The bathroom smelt of urine. There was also a pool around the toilet. The bath mats smelt of urine. The bedding didnt smell clean and the carpets in the room were filthy. Corridor carpets full of stains. Walls were stained and the dust was inches thick.
We will not be returning to this property.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Apologies for the problems you had faced, Kevin! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim
par un voyageur
Publié le 25 août 2024 sur Expedia
The place is very welcoming with polite reception service. breakfast is served and very communcable distance to fun locations
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Hi, Osita! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
par un voyageur
Publié le 17 août 2024 sur Expedia
Everyone is very friendly