Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great stay will visit again
Publié le 15 août 2024 sur HotelsThe owners were very kind and provided amazing service. No request denied.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Tim, Gestion de l’hôtel
Hi, Dildar! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
par un voyageur
Falsely advertised room at wave crest hotel
Publié le 22 juill. 2024 sur HotelsThis hotel give you rooms lower grade than you pay for , i booked a double superior room it was nothing like the website room pictures, when i questioned the reception staff they said superior is a family room only , why falsely advertise a double superior room with a double bed aswell when it was actually 2 single beds pushed together? I paid extra because i thought superior looked nicer, it looked like a basic with 2 single beds.
There is no 32 inch tv in rooms as stated aswell it was a small 23 inch at most, also room stated extra seating space seperate not not the case it is a small double room 2 single beds pushed together and very uncomfortable.
Hotel wont give me a partial refund even though i was charged for a better room, will never stay again avoid this place , superior room doesn't exist even though they charge extra ,look at pics from ones ive put on to actual room advertised on here ? Nothing like it ..tried adding pictures it wont allow it for some reason, pics i taken of room looks like the deluxe room with red wall not the superior room.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Hunny was pleasant and accomodating. Easy to find. Walking distance to where i wanted to go.
par un voyageur
Lovely, comfortable and welcoming.
Publié le 30 oct. 2023 sur HotelsA lovely clean environment with plenty of room for our whole family. Service was great and we were even offered our room to be decorated for my daughters birthday with a cake. Always lovely when someone goes the extra mile to make your stay comfortable. Would definitely stay there again.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Maria, Gestion de l’hôtel
Hi, Rachel! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Maria
par un voyageur
Publié le 27 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Barbara, Gestion de l’hôtel
Hi, Colin! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Barbara
par un voyageur
Very basic
Publié le 26 sept. 2023 sur HotelsWe booked last minute as a family of 6. Rooms were fresh and clean. I’m not one for leaving bad reviews or being nasty but that was about the only good thing about it. When we arrived we stood for about 20mins before someone came to check us in. The lady was pleasant enough and gave us our keys and told us our rooms but that was all she said, didn’t tell us about bar opening hours etc or if we could pay for breakfast as it’s advertised and there’s photos of it, had no idea what time check out was at either had to look it up online. She just seemed far to focussed on getting cash out of us for parking our 2 cars in the car park which was empty. Thought that was a bit crappy tbh it should be included in the price. £40 for a day n a half.
The rooms were fresh and clean. No bedside tables with side lamps, one main light which meant when kids were going to sleep I had to leave the bathroom light on. Tv didn’t work at all. No hairdryers in room. No hand towel for drying your hands, no shower mat someplace was really slippy coming out of shower. Apart from checking in we never saw a single other person or member of staff till we checked out. The reception door where the bar was, was constantly locked. If your looking for just a room then fair enough but I won’t be returning.
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Dewi, Gestion de l’hôtel
Hey, Pauline! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi
par un voyageur
Publié le 28 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Noah, Gestion de l’hôtel
Thanks for the positive rating, Shirley! Hope to welcome you again soon. Regards, Noah
par un voyageur
Publié le 28 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Ava, Gestion de l’hôtel
Hi, Robert! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Ava
par un voyageur
Publié le 13 août 2023 sur Hotels
