Note fondée sur 310 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The property was lovely and warm with the added bonus was the small kitchen ajacent to the bathroom, plus it was very quiet.
There was free wifi and the room was clean and spaceous.
The only complain was it needs blinds? Instead of voil panels which let in lots of light in the morning.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Adil, Gestion de l’hôtel
Dear guest, thankyou for your feedback. We hope to welcome you back again. Regards.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
It was a nice clean hotel ,but far from Blackpool main attraction
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Adil, Gestion de l’hôtel
Dear guest, thankyou for you feedback. We hope to welcome you back at our hotel. Regards.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Hotel very dated. Great location, very friendly staff, excellent breakfast.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Adil, Gestion de l’hôtel
Dear guest, thankyou for your feedback. We look forward to improving our services. Regards.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Had a lovely stay.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Adil, Gestion de l’hôtel
Dear guest, thankyou for your feedback. We hope to welcome you back. Regards.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Adil, Gestion de l’hôtel
Dear guest, thankyou for you feedback. Regards.
par un voyageur
100%
Publié le 9 sept. 2024 sur HotelsWe had a lovely experience with this hotel clean tidy plenty of room pleasant stuff. I will definitely be returning.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Adil, Gestion de l’hôtel
Dear guest, thankyou for your feedback. We hope to welcome you back at our hotel. Best Regards.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
It was more like a hostle not a hotel. Staine on room wall shower dripping all night. Screaming from other rooms gone midnight . Food not g00d cold warter for coffe .cold toast and the full english was bland .the cook ran of his feet could do with a server helping him so he could get the food out hot .would i stay there again. No only good thing was the bed was comfy.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Adil, Gestion de l’hôtel
Dear guest, thankyou for your feedback. We appreciate your input and are committed to making the improvements. We hope to have the opportunity to welcome you back again and provide you with a better stay.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
The property had mould in the rooms nothing like the pictures advertising it but the staff were ok no bar or eating area apart from breakfast in the morning
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Adil, Gestion de l’hôtel
Dear guest, we sincerely apologize for the areas where we fell short and we take feedback seriously to make improvements. We hope to welcome you back at our hotel. Regards.
par un voyageur
Publié le 31 août 2024 sur Expedia
I am extremely disappointed and appauled this property shouldnt even be on your system for people to book we have been riped off and the images used to advertise are false or fake because the room we were given was disgusting and we arrived from work with our children for the light switch and was greeted by this waste of money, instantly ruined our mood. I went to speak to reception to ask for a room change but they were unhelpful. We did look to move hotels however all were booked up due to the event so we had no choice but to stay. The room was small for a family room, it was damaged and damp in there. All the paint work was damaged. The carpets were flithy and never been cleaned. It had a kettle on the bedside table which is ridiculous in the first place but omg there was no way anyone could use the kette it had water left in it then inside was all dirty n brown goo stuck to it i took a picture as was so vile. The wardrobe which didnt have doors on had 3 coat hangers so not even a enough for one each. Everywhere was full of dust. There was one extremely flat pillow each. Then we go onto the ensuite wow that was like a blast from the past tiles older than ya granny.. these tiles were dirty black mould in shower cubicle the silicone seals were broken on the shower so dread to think about the germs held there. There was no glass for toothbrushes just the holder. The shelf was hanging off and the bathroom mirror light didnt work. The toilet roll holder was ripped off. There wa
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Ali, Gestion de l’hôtel
Thank you for your detailed feedback. We are deeply sorry to hear about the issues you encountered during your stay. This is far below our standards, and we regret the impact it had on your experience. We are addressing these concerns with our team to prevent this from happening again. We appreciate your feedback and will work hard to improve.
par un voyageur
Publié le 31 août 2024 sur Expedia
Room was tiny, bed sheets had dried blood marks, the cieling looked like it was gonna fall through, windows didn’t lock so it was so cold
Commentaires de Gestion de l’hôtel
31 août 2024 par Ali, Gestion de l’hôtel
Thank you for your feedback. We are very sorry to hear about the issues you encountered during your stay. This does not reflect our usual standards, and we will address these concerns immediately. Your comfort and safety are our priorities, and we regret that we fell short on this occasion.
