Note fondée sur 219 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
83 % des clients le recommandent
3,3 Propreté de la chambre
4,0 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
Room had a wardrobe that absolutey STUNK off damp which im sure is a healthcode violation . The toilet didnt work when the guy came to check it out he yanked the chain down 5 times like an antique kickstart motorbike . Rooms and the place in general is decorated poorly and it stinks of damp Was locked out on arrival waited about 15 minutes to get in. And when i got back to the hotel at 3 am i couldnt get in so ive rang the doorbell 12 times . Rang the number on the sign loads of times . So then i had to knock quite loud . 20 mimutes later im still outside so then ive had to knock considerably louder or sleep on the streets had no access to my room . Came out rang the police and made up false allegations and kicked me out my room at 3am for no other reason then being visibly stressed out from paying for a room and being unable to use it . Have several witnesses who can confirm i was calm as a cucumber . I did tell him his room stank the toilet didnt work theres no hot water and i cant get into a room ive prepaid . Me explaining that to him is a threat apparently. Completely out of order complete disregard for safety and complete joke of a business ... go to the shiray accross the road had to stay in one of my friends rooms opposite (shiray) and its 1000x cleaner and better then the tulip how the tulip got 3 stars is beyond me i wouldnt even give it one
Commentaires de Gestion de l’hôtel
25 août 2024 par Reservation, Gestion de l’hôtel
Do not believe this .Review from someone did not stay in the hotel .No idea why he posted this untrue story because of refund not given to him .
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
Ran out.of hot water when my daughter ran a bath
5 sur 5
par un voyageur

Publié le 26 juin 2024 sur Expedia
Carnt fault it room was clean tidy shower was ok beds was clean nice to sleep in carnt knock it ile be back again thank you for having us
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 2 juin 2024 sur Hotels
3 sur 5
par un voyageur

Publié le 31 mai 2024 sur Hotels
Just a 1 night stay that was ok but hotel needs updated
2 sur 5
par un voyageur

Publié le 10 déc. 2023 sur Expedia
Although states heated it wasnt working. Heater in 1 room haf to ask for 1 in 2nd room . Rooms were cold. Duvet in 1 room had blood stains on. Although the owner was polite and really nice and friendly I wont be going back
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 8 déc. 2023 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 19 nov. 2023 sur Hotels
2 sur 5
par un voyageur

Give it a very wide berth.

Publié le 12 nov. 2023 sur Hotels
The manager was lovely. Very friendly and helped us set up the travel cot. But that’s where the good bits end. The room was far too small to be offered as a family room. One of us had to be on the bed whilst the other side stepped around. The bathroom was just gross. A piece of Lino in the shower. Paint peeling off the walls and the toilet was also gross. The room was freezing. The radiator hanging off the wall. Mould patches on the ceiling. We moved the bed to allow a few more inches of space and found loads of broken glass. The manager came straight away and hoovered but said he didn’t have any other rooms to move us too. As a result my toddler could not walk on the carpet without shoes as I didn’t trust it. Very disappointed and wouldn’t return. Will be contacting customer services. This places needs taking back to bare brick. No more paint jobs can save it.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 5 nov. 2023 sur Expedia