Ratings based on 191 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 22, 2023 on Expedia
We didn’t get the email to check in and showed up at 2:30 pm being told we couldn’t until 4. The first night there was some very loud techno beat until 4 amThe second night there was 9:40- midnight the heat wasn’t working and we were told that 68 should be warm enough. We asked for a blanket which we got but he didn’t seem happy. There was no one at the receptionist desk ever.
Comment from Hotel Management
Oct. 23, 2023 by Adam, Hotel Management
Best,Normal check-in is only from 4pm, unless a 25 surcharge is paid for early check-in. I would like to apologise for the noise and heating problems. The extra blanket is the least we could do. The reception is otherwise always available by phone or during reception hours.
by A traveller
Posted Jul. 7, 2023 on Hotels
by A traveller
Smerig hotel
Posted Jul. 5, 2023 on HotelsDe kamer was verouderd en stonk naar muggenspray, het leek me een typische kamer waar je een prostituee mee naar neemt en zelfs dat zou ik nog niet overwegen! De badkamer was niet degelijk gekuist (overal waar je keek zag je wel iets van vuiligheid). Zodra je in het bed gaat liggen begin je al jeuk te krijgen, gewoonweg schandalig om hier zoveel voor te moeten betalen!
by A traveller
Really advisable hotel
Posted Jan. 31, 2022 on HotelsIt was amazing the good location and how calmly I did sleep without any noise for the night.
by A traveller
Recommended
Posted Oct. 11, 2021 on HotelsThis hotel is located a few minutes walk from the railway station and the main shopping street (Kerkstraat). It is 10-15 min walk to the beach. Even though I had booked a single room, I got a nicely refurbished room with a comfortable double bed. As I was arriving late, I got an email with the code to the safe box with my key. The only downside was there were no towels in the bathroom. I think they must have forgotten them. I could not get any towels since there were no staff around. Nevertheless, a nice hotel. Good value for money.
Comment from Hotel Management
Oct. 12, 2021 by value Stay, Hotel Management
thank you very much for your nice words. don't hesitate to send us a message or call the concierge's number next time the cleaning company forgets something when you arrive.
by A traveller
Posted Jan. 3, 2021 on Hotels
Location was fine. however, there was no disinfectant at the entrance (empty). As well in bathroom there was no soap and it was not clean enough. And in room there was no teapot, therefore it was no possibility to make a tea or coffee in the room (the kitchen was closed due to COVID 19)
Comment from Hotel Management
Jan. 4, 2021 by Value Stay, Hotel Management
thank you for telling me, I will inform the cleaning company asap.
the teapot is not included in basic rooms but next time you may inform us beforehand you wish to have one and we will do our best to organise this before your arrival.
best regards,
by A traveller
Value for money
Posted Feb. 3, 2020 on HotelsPositive points:
- very good location (1min walk from railway station and shopping street)
- clean room
- friendly receptionist
Not so positive points:
- late check in (only after 4pm)
- single bed was rather small
- some minor broken items (wall paper, light switch)
Overall:
Comfortable stay. Value for money.
Did not try the breakfast buffet
Comment from Hotel Management
Feb. 4, 2020 by Chloë, Hotel Management
Dear guest,
Thank you very much for your review and details.
We can eventually offer an early check-in at 11 am for the extra charge of 20€.
This option is to be confirmed a few days before arrival.
Best regards,
by A traveller
Posted Oct. 30, 2019 on Hotels
Comment from Hotel Management
Nov. 11, 2019 by Value Stay Team, Hotel Management
Thank you for your feedback!
by A traveller
Posted Oct. 10, 2019 on Expedia
Great location and very clean and comfortable bed
Comment from Hotel Management
Oct. 10, 2019 by Value Stay Team, Hotel Management
Dear,
Thank you so much for your positive feedback we appreciate it!
by A traveller
Posted Oct. 7, 2019 on Hotels
It was not clear that dogs were an extra 10 euros, not happy about that, and it is very noisy with screaming teenagers in the square, I would stay there again
Comment from Hotel Management
Oct. 7, 2019 by The Value Stay Team, Hotel Management
Dear guest,
Thank you for completing the review.
We think it is very important to know your opinion and your comments will help us improve the quality of our services.
With best regards,
