Note fondée sur 533 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
96 % des clients le recommandent
4,6 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 13 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2023 par Front Desk Manager, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
5 sur 5
par un voyageur

Publié le 30 juill. 2019 sur Expedia
Personnel attentionné et serviable, chambre spacieuse et propre, petit déjeuner excellent ... A recommander
Commentaires de Gestion de l’hôtel
2 août 2019 par GM, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Andrew Hanson General Manager Best Western Territorial Inn & Suites
3 sur 5
par un voyageur

Publié le 29 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 mai 2019 par Your Friendly Staff, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Andrew Hanson General Manager Best Western Territorial Inn & Suites
5 sur 5
par un voyageur

Séjour parfait

Publié le 24 sept. 2016 sur Hotels
Accueil excellent ,calme, petit déjeuner très bon et varié
3 sur 5
Recommandé
pour Tout le monde
par un voyageur de Versailles

hôtel confortable mais excentré

Publié le 19 sept. 2016 sur Expedia
Pour : La chambre. spacieuse, confortable, calme, propre.
Contre : Le petit déjeuner.
Emplacement : Quartier sas intérêt dans une ville n'en présentant pas plus.
L'hôtel n'appelle pas de critique sauf pour le petit déjeuner un peu restreint Pour une étape, il est très bien. Il est excentré, dans une ville ne présentant pas d'intérêt.
Commentaires de Gestion de l’hôtel
9 mars 2018 par your friendly hotel staff, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Andrew Hanson General Manager Best Western Territorial Inn & Suites
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
We stayed for 2 nights as a family with 2 children. The room and property were clean and well maintained. Staff was friendly and helpful. Breakfast options were great. Well suited for both adults and both our children. There were fried eggs, scrambled eggs, sausage, biscuits and gravy, a variety of fruits and pastries, waffles, ect. Beds were comfortable, shower was hot with decent pressure. Lots of food places nearby, even within walking distance. Over all, we were extremely happy with our stay. Only 1 complaint. We left our room at about 9am, well before check out time, to start loading our vehicle. Staff must have seen us leave our room with bags, and assumed we were done. Because I went back to our room to do a final check for items, and house keeping was already in the room. There was not a person in the room when I entered, but their note pad and several items were in there. I understand they wanted to get a jump start on cleaning and readying the room for the next check in, but we were still on property, and not officially out of the room, even if we were not in it currently. Other than that, great stay. Would definitely stay again.
Commentaires de Gestion de l’hôtel
30 août 2024 par Response, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
3 sur 5
par un voyageur

Publié le 7 août 2024 sur Expedia
I always read reviews to assist in my bookings, so I hope this one will help others. The elevator is not working, and it is extremely hot in the halls and stairs. Our room air conditioner was not on in our room, and it took halfway through the night for our room to cool down. The beds are the most uncomfortable I have ever sat on or slept in; I even called the front desk almost immediately to ask if all the rooms on the 3rd floor had the same mattresses. The furniture in the room looked like it came from a thrift store, which is fine for some motels, but not for a $221.14 price. I was and am very disappointed, frustrated, and angry that I paid what I did for what we got. I would not recommend this hotel. Go see what the Super 8 or another looks like before booking in this town. I have no idea how they received a higher rating than I would expect, except that it was clean. I would think that hotel staff could at a minimum turn on the AC to cool if they knew there were reservations ahead of time, and you'd think they could keep the halls and stairs cooled if the elevator isn't working or if it is really hot outside, especially at the higher price point.
Commentaires de Gestion de l’hôtel
15 août 2024 par Response, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
5 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Expedia
Room was very clean, staff were welcoming and helpful. Good breakfast. Easy access and parking.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Response, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
This is the ONLY motel in town besides a Motel 6! It is better to stay in Farmington at a nationally known motel. I had reserved 3 nights and we stayed 1 night. There are no decent places to eat in Bloomfield. Additionally, I was unable to get a refund for the other two nights. I will never stay there again, and I will discourage anyone in my family from doing so.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Response, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
2 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Expedia
elevator didn't work , they said it had not worked for 4 months ,
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Response, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.