Note fondée sur 658 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Bryan, Gestion de l’hôtel
Where words fall short, ratings do the job! Thank you for such gracious ratings. We're happy to learn that we have succeeded in providing a great guest experience at our hotel. We look forward to having you back!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Clean hotel, easy access to the property. Very friendly staff
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Bryan, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay with us and that our cleanliness and friendliness of staff were particular highlights. Our staff works very hard to give guests the best experience possible, so comments like yours are truly rewarding to hear.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Had a good stay. No issues or complaints
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Bryan, Gestion de l’hôtel
Michael,Thank you for the exceptional rating. We are glad we could win your trust and provide you with the best. We are looking forward to your next visit.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
It smelled extremely musty in our room. I am sure it was due to the hotel tub in the room.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Bryan, Gestion de l’hôtel
Rachel,Thank you for providing feedback about your room. Our maintenance staff is currently looking into the possible causes. We do look forward to serving you in the future.
par un voyageur
Publié le 21 sept. 2024
Great location. Hotel was clean and quiet.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Bryan, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay with us and that cleanliness was a particular highlight. Our staff work really hard to give our guests the finest experience possible.We look forward to serving you in the future.
par un voyageur de mitchell
Publié le 19 sept. 2024 sur Expedia
Staff was very friendly - excellent breakfast. Very clean
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Bryan, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay with us and that our friendly staff and excellent breakfast were particular highlights. We strive to provide our guests with the finest experience, so comments like yours are truly rewarding to hear.
par un voyageur de Katy
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Bryan, Gestion de l’hôtel
Receiving a prefect rating from valued guests like you is such a compliment. We hope you will choose to stay with us again.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
The staff were helpful and friendly.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Bryan, Gestion de l’hôtel
Christina,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guests. We look forward to having you back with us in the future!
par un voyageur
Publié le 26 août 2024 sur Expedia
I would stay here again. The ceiling and carpet need updating.
Commentaires de Gestion de l’hôtel
27 août 2024 par Bryan, Gestion de l’hôtel
Bao,Thank you so much for the positive rating.We appreciate your feedback regarding the carpet and the ceiling.Our hotel is due to begin renovations in the first quarter of 2025.We look forward to having you back with us soon!
par un voyageur
Publié le 25 août 2024 sur Expedia
The property overall was dirty and tired. I stayed here probably 30 years ago when I was in college, and it looks like it hasn't been updated since. The beds were comfortable, but the condition of the carpet was filthy, and the bathrooms had mold in spots in the shower. The staff was very friendly.
Commentaires de Gestion de l’hôtel
26 août 2024 par Bryan, Gestion de l’hôtel
Naomi,Thank you for choosing the Holiday Inn Express & Suites in Bloomington, IN for your lodging needs.Our hotel opened in 2005. In the first quarter of 2025 we are due to undergo full renovation. We're truly sorry we didn't meet your expectations with cleanliness. As always, should you ever encounter issues such as mold, or any other issues please notify the front desk immediately, and it will get taken care of. Thank you for recognizing the friendliness of our staff. We work very hard to give our guests the best experience possible. We hope you'll give us a second chance.
