Note fondée sur 957 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Clean rooms, decent location, various options for shopping / restaurants around the hotel.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Margarita Logan Director of Sales, Gestion de l’hôtel
Thank you for your recent stay with us. We are glad that you enjoyed our facilities and location. We hope the next time you travel to the Bloomington-Normal area, we would love to see you again! Thank you for your business. Happy and Safe Travels!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Margarita Logan- Director of Sales, Gestion de l’hôtel
Thank you for your recent stay with us. We are glad that we met your expectations. We hope the next time you are in the Bloomington Normal area, that we get to see you again. Happy and Safe travels!
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Margarita Logan- Director of Sales, Gestion de l’hôtel
Thank you for your recent stay with us. We are glad to hear that you had a good experience with us. We look forward your return trip to Bloomington Normal. Safe Travels.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Severe water damage on ceiling in our room
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Margarita Logan- Director of Sales, Gestion de l’hôtel
Thank you for letting us about the issue with your room we apologize for the inconvenience. Otherwise, we hope that you had a good experience and will return giving us an opportunity to give you a better experience. Safe travels.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
It was a nice stay for one night, clean hotel. As many hotels the shower had black mold in between the caulk but I guess that’s a problem that even the best hotels have. Coffee was good and they had a nice and hot breakfast too. It very well located close by restaurants and it actually has a good Korean chicken restaurant in the first floor.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Very nice and clean will be back
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Margarita Logan, Gestion de l’hôtel
Thank you for your recent stay and review! We appreciate your business, and we are excited to hear that you enjoyed your stay and will return! We look forward to your next stay with us! Happy and Safe Travels!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
While I would like to see some cosmetic updates to the property, I was very pleased with the staff! They were so helpful in accommodating my Mom, who is disabled. They were so patient and kind to us. I appreciate that.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Margarita Logan, Gestion de l’hôtel
Thank you for recent review about the Parke Regency Hotel & Conference Center. We are thrilled to have you and your mother stay with us! I am glad you found our staff courteous and accommodating. We hope the next time you are in the Bloomington Normal area that you will stay with us again! Safe Travels!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
It wasn't terrible, but it certainly wasn't good. Especially given the price. The property needs some TLC. The pool has seemingly been out of commission for ages. Our mattresses were saggy, offering no support. There was a plumbing leak of some sort in the wall of our room, such that we heard a constant drip-drip-drip. The public areas and rooms generally looked nice and the "big stuff" was kept clean; but not a lot of care given to the details. At breakfast they had run out of some basics - e.g. sugar for coffee. Not terrible in a pinch and at off-peak pricing, but certainly not worth $200/night given alternatives in the area.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par GM, Gestion de l’hôtel
Thank you Erik for your important and helpful feedback regarding your stay. We apologize for the pool being out of order, as we are transitioning it from an indoor to outdoor pool. We will inspect the room, to ensure that the dripping noise will be addressed. We also are working daily to improve our breakfast as well. We truly hope that you will allow us to better serve you again on your next visit to the area.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Thank you, Melissa! We value your feedback and we hope that you will stay with us again when you are in the area next.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Pleasantly surprised by overall experience
Commentaires de Gestion de l’hôtel
16 sept. 2024 par GM, Gestion de l’hôtel
Thank you Jean, for providing us with your important feedback! We appreciate you allowing us to serve you. We look forward to your next stay with us!
