Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par philippe de Papeete
Hôtel moyen
Publié le 14 juill. 2015 sur HotelsHôtel moyen,juste sufisant pour passer une nuit sur la route 66.
Commentaires de Gestion de l’hôtel
11 nov. 2022 par Ramada, Gestion de l’hôtel
Ok, thank you for for the rating!
par un voyageur
Publié le 29 sept. 2024
The properties seem to be clean, but outdated. It came with free breakfast, but they had very limited items. They had cereal bars that they put a padlock on. I came down at 9:01 to get a cereal bar, and it was padlock shut. Also I had an extremely difficult time sleeping as it felt like I was sleeping on rocks. The bed was extremely uncomfortable. I woke up many times because my body was hurting due to the awful bed.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Team Ramada, Gestion de l’hôtel
Dear Amber,Thanks for your valuable feedback. We at Ramada take every customer's reviews seriously. We will consider your ratings and do our best to improve where we are lacking according to you.Thanks again for being Ramada's valuable customer.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Team Ramada, Gestion de l’hôtel
Dear Mathur,Thank you for taking the time to tell us about your experience at Ramada. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Condition of property was terrible, door broken, toilet was used & not flushed before we went into room & elevator quit working
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Team Ramada, Gestion de l’hôtel
We sincerely apologize for the condition of the property during your stay. It’s unacceptable that you encountered issues like a broken door, an unflushed toilet, and a malfunctioning elevator. We want you to know that we are now under new management and are actively working to address these concerns and improve our facilities. Your feedback is invaluable, and we appreciate your understanding as we make necessary changes. If there’s anything we can do to make it right, please reach out.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Team Ramada, Gestion de l’hôtel
Dear Team,Thank you for taking the time to tell us about your experience at Ramada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Basic Hotel
Publié le 16 sept. 2024 sur HotelsVery Basic hotel. Stayed for ISU Family wknd when finding hotels is limited without price gouging. Hotel needs updating, room was missing a nightstand, literally broken off the wall. one pillow case had a small stain. Room was clean, plenty of towel. Door to room had some rust and bathroom needed updating. Breakfast is VERY basic, example: breakfast bars, 2 mini muffins in a ziplock bag, single bagged poptart. Hotel worked for a place to sleep and that is about it and all we needed.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Team Ramada, Gestion de l’hôtel
Dear Customer,Thanks for your valuable feedback. We at Ramada take every customer's reviews seriously. We will consider your ratings and do our best to improve where we are lacking according to you.Thanks again for being Ramada's valuable customer.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Team Ramada, Gestion de l’hôtel
Dear Anna,Thanks for your valuable feedback. We at Ramada take every customer's reviews seriously. We will consider your ratings and do our best to improve where we are lacking according to you.Thanks again for being Ramada's valuable customer.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Team Ramada, Gestion de l’hôtel
Dear Susan,Thanks for your valuable feedback. We at Ramada take every customer's reviews seriously. We will consider your ratings and do our best to improve where we are lacking according to you.Thanks again for being Ramada's valuable customer.
par un voyageur
Nasty
Publié le 15 sept. 2024 sur HotelsThe lady at check in was really nice. After that however, it was a crapshoot if we were going to find someone at the desk Which was often empty. When we checked out, waited for over 10 minutes and noone came back- went back to room and left keys on counter and left without being able to ask a question about billing. Also, and most disturbing part of stay was that toilet was leaking at the base and entire room smelled like a porta potty- first night couldn’t even sleep the odor was so deep up my nostrils. They had no other rooms that we could change to and other hotels in the area were either booked or charging $250+ / night because of a local university event.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Team Ramada, Gestion de l’hôtel
Dear Customer,Thank you for taking the time to tell us about your experience at Ramada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Super one and outgoing staff. Only thing I didn’t like was the toilets being SO close to/against the sink. It was a little uncomfortable, but everything else was great. Woukd stay here again for sure!
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Team Ramada, Gestion de l’hôtel
Dear Catherine,Thank you for taking the time to tell us about your experience at Ramada. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
