Note fondée sur 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Needs a remodeling!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Front Desk Supervisor, Gestion de l’hôtel
Thank you for letting us know your feedback. We are currently doing renovations and we have a large-scale renovation in planning for the near future. We hope to welcome you again when you are in the area.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
29 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
We are very happy to know that you enjoyed your stay with us. We hope to welcome you back when you find yourself in the area again.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Stay here often. Our daughter is at IU & it’s a pleasure every time! Thank you
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
We are so happy to hear that you enjoyed your stay with us! We hope to welcome you back when you visit again!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Very close and convenient to IU campus.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back in the future!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
We appreciate you leaving a review on your stay with us! We hope to welcome you back soon.
par un voyageur
Publié le 31 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
Thank you for taking time to leave us your feedback.
par un voyageur
Publié le 30 août 2024 sur Expedia
The hotel is in desperate need of updates. Floors, both carpet and laminate were filthy. The air conditioner was so loud you could not sleep. I had to ask for anything I needed, including cleaning the room. We stayed a month and they only came around twice to see what we needed. They had two fire drills, which we were not notified prior, which scared my doggie terribly. The pool was not open at all, due to “a crack in the concrete”. There is nowhere to sit outside. The landscaping is deplorable. The side door was left unlocked the entire time so anyone could walk in. The breakfast was rarely ready on time. They charged us $300 for my small dog to stay, which they did not have to clean up after inside or out. There is no refund for a reason, once we got here and saw the unacceptable state of this hotel, it was too late to leave. I would not recommend this hotel to anyone, human or animal.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
Thank you for taking time to leave us your feedback. We are correcting the incorrect pet charge with you. Rest assured that we have a renovation currently being planned for the near future. We have made some significant changes already to our property since your last visit. We hope to welcome you again sometime and exceed your expectations.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
Thank you for taking time to leave your feedback. We hope to exceed your expectations the next time you choose to stay with us.
par un voyageur
Really not happy
Publié le 2 août 2024 sur HotelsWe stayed 7 days and never got the room cleaned, even though there was supposed to be housekeeping every other day. We asked twice to have the room cleaned and to get fresh towels: once the trash was dumped and we got towels, but the second time we were told no - we did get towels but were given a trash bag and told where to put our trash. I never imagined staying 7 days in a hotel and never getting fresh sheets or having the room cleaned. First and last time staying here.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Front Desk Supervisor, Gestion de l’hôtel
We are so sorry for the inconvenience of not having housekeeping. At the time of your reservation, we were extremely understaffed and fully booked so our housekeeping staff were focused on cleaning rooms for arrivals. We hope to make this up to you in a future stay as this is not our usual standard.
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Good location right off the highway with several restaurants in walking distance.
