Note fondée sur 925 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
100 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 24 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 nov. 2022 par Front Desk Agent, Gestion de l’hôtel
Thanks for the great rating! We hope to see you again soon!
3 sur 5
par un voyageur

Vieil hôtel au milieu de rien

Publié le 7 sept. 2019 sur Hotels
L’hôtel est vieux mais assez bien entretenu à l’intérieur. Pour l’extérieur il est assez sale. La chambre est bien mais la moquette était sale. Autour de l’hôtel : rien, sauf une pompe à essence. Un point très important qu’Hotels.com ne précise pas ou plutôt annonce petit déjeuner gratuit : c’est à rectifier, ce n’est pas gratuit mais la réception vous donne un petit papier « voucher » qui vous donne 8€ sur une commande de petit déjeuner. Le « restaurant » sent la graisse et les possibilités sont réduites, nous avons pris des fruits facturés 1 dollar chaque mais pas de jus de fruit car ils n’entrent pas dans le forfait!!! L’accueil est froid, limite antipathique.
Commentaires de Gestion de l’hôtel
13 sept. 2019 par FD Supervisor, Gestion de l’hôtel
Thank you for letting us know about your stay with us. We appreciate you letting us know about your experience. we are always looking for ways to improve.
5 sur 5
par un voyageur

Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Warm regards, Nathalee, Gestion de l’hôtel
Hello Patti! Thank you for your feedback! Your insights are invaluable to us. Looking forward to welcoming you back soon!
5 sur 5
par un voyageur

Clean and comfy!

Publié le 21 oct. 2024 sur Hotels
Well appointed room and friendly staff made our stay enjoyable. The place is always clean and the beds very comfy.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Warm regards, Nathalee, Gestion de l’hôtel
Hello Arthur! Thank you for taking the time to share your positive experience at Blue Lake Hotel & Casino! We are thrilled to hear that you found your room enjoyable and our staff friendly. Our team takes great pride in providing a clean and comfortable environment for all our guests. We're delighted to know that you enjoyed your stay and found the beds to be very comfy. We look forward to welcoming you back for another enjoyable stay in the future!
5 sur 5
par un voyageur

Another great stay

Publié le 20 oct. 2024 sur Hotels
Great stay as always! Super clean and friendly staff. Food is good and casino is fun. Definitely recommend
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sydnie, Gestion de l’hôtel
Dear Kenyon,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us at Blue Lake Casino & Hotel. Our team takes great pride in maintaining a clean and welcoming environment, and it’s fantastic to know that their efforts made a positive impact on your experience.We’re also glad you enjoyed the food and had fun in the casino! Your recommendation means the world to us, and we can’t wait to welcome you back for another great stay.Safe travels until we see you again!Warm regards,Sydnie
4 sur 5
par un voyageur

Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sydnie, Gestion de l’hôtel
Dear Scott,Thank you for your feedback! We appreciate your rating and would love to learn more about how we can make your next visit even better. Your insights are invaluable to us.Looking forward to welcoming you back soon!Best wishes,Sydnie
5 sur 5
par un voyageur

Publié le 20 oct. 2024 sur Expedia
Very convienent for the HOF event. Staff very courteous. The room was very nice.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sydnie, Gestion de l’hôtel
Dear Linda,Thank you for your review! We’re delighted to hear that you found our location convenient for the Cal Poly Humboldt Hall of Fame event and that our staff made a positive impression with their courteous service. It’s wonderful to know you enjoyed your room as well.We hope to welcome you back for future events or a relaxing getaway. Your feedback is truly appreciated!Best regards,Sydnie
5 sur 5
par un voyageur

Publié le 19 oct. 2024 sur Expedia
Very impressed with the finishes and cleanliness.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Sydnie, Gestion de l’hôtel
Dear Sarah,Thank you so much for taking the time to share your feedback! We are thrilled to hear that you were impressed with our remodeled property. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. We hope to welcome you back to Blue Lake Hotel & Casino again soon for another fantastic experience.Warm regards,Sydnie
5 sur 5
par un voyageur

Publié le 17 oct. 2024
Nice staff. Super clean and beautiful.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Warm regards, Nathalee, Gestion de l’hôtel
Hello Angela! Thank you so much for your kind words about our staff and the cleanliness of our hotel! We are thrilled to hear that you found your stay at Blue Lake Hotel & Casino enjoyable. Our team takes great pride in providing exceptional service and maintaining a beautiful environment for our guests. We look forward to welcoming you back for another wonderful experience in the future!
5 sur 5
par un voyageur

Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Sydnie, Gestion de l’hôtel
Dear Karen,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed your stay at Blue Lake Casino & Hotel. Our team works hard to create a welcoming atmosphere and provide excellent service, so it’s wonderful to know that we met your expectations.If you have any specific highlights from your visit that you’d like to share, we’d love to hear about them! We look forward to welcoming you back for another memorable experience.Warm regards,Sydnie