Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Relaxing!
Publié le 15 sept. 2024 sur HomeAwayWe thoroughly enjoyed our stay! We celebrated our anniversary and had a great time! A couple of things that put a slight damper was the listing said there was a hot tub, but wasn’t until after it was booked, it was revealed the hot tub was unavailable. Also, there were a couple of dirty dishes in the cabinet and drawer. Other than that, place was beautiful and clean.
par un voyageur
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Publié le 18 mars 2024 sur HomeAwayIt was a great weekend.
par un voyageur
Love this property
Publié le 26 janv. 2024 sur HomeAwayWe love this property. This is the 3rd time we have stayed here. Location is great and we love the that it is pet friendly. Super close to downtown.
par un voyageur
Nice cabin!
Publié le 10 nov. 2023 sur HomeAwayThe cabin was exactly as promised!
par un voyageur
Great cabin but needs some tweaks
Publié le 9 oct. 2023 sur HomeAwayThis cabin had an amazing sunrise view. Location was good but the road was challenging for our highlander… I can’t imagine it in the winter if they get snow. The beds were ok, I’d recommend an upgrade and mattress padding and they need to get a better cleaning service. There was mold and a bandaid in the shower, cob webs on porch and the coffee maker was gross.
Commentaires de Gestion de l’hôtel
10 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
The place is a dump
Publié le 26 sept. 2023 sur HomeAwayWe had to clean the property ourselves, buying our own cleaning supplies. I’ll never rent from Vrbo or rent a property managed by Vacasa again.
Commentaires de Gestion de l’hôtel
11 oct. 2023 par VrboOwner, Gestion de l’hôtel
Andrew, we are disheartened to read that you experienced issues that kept you from enjoying your stay. We apologize for the cleaning issues you encountered and thank you for reporting this so our team could offer to send housekeeping to the home to remedy your concerns. We understand that this was not convenient for your party and we hope the compensation you received helped alleviate some of your frustration. Our local manager assured us that the cleaning issues have been addressed and we appreciate your feedback as we view it as an opportunity to improve. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Cleanliness
Publié le 17 sept. 2023 sur HomeAwayFor the most part, the property listing was very accurate. It was in a great location and the amenities were so fun!
The outside needs some attention. The screens and railings need pressure washing. There is a significant amount of dog hair on the outside rug.
We knew the cabin was dog friendly even though we don’t have a dog we decided to try it. However, when we checked it the smell of urine in the upstairs was so very strong. We bought deodorizer, disinfectant, and carpet cleaner which helped. The weather was nice so we were able to leave the loft windows open.
The carpet desperately needs a shampoo to clean the dog urine and try to eliminate the smell. We probably won’t stay in a dog friendly cabin again.
Other than those couple of things, the cabin was fantastic!
Commentaires de Gestion de l’hôtel
2 oct. 2023 par VrboOwner, Gestion de l’hôtel
Hi Rebecca, thank you for staying with us! We are so glad you had a great time! We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
A secluded cabin close to Blue Ridge, Georgia
Publié le 5 août 2023 sur HomeAwayThis cabin is the perfect secluded hideaway very close to Blue Ridge, Georgia and the surrounding adventures. This canin has everything one could want to accommodate your stay. The screened porch and swing was my favorite place to come into the prescence of our God and His creation each and every morning of our stay. Abundant wildlife can be seen each and everyday you stay here. Deer, squirrels, and many birds visit the blueberry bush outside the front entrance to this cabin. We will return!
par un voyageur
Worth the money
Publié le 29 mai 2023 sur HomeAway10/10 will be back had an amazing experience exploring. The cabin was also amazing will be back with the kids next time. We loved it.
par un voyageur
Access information inaccurate
Publié le 7 mai 2023 sur HomeAwayThe directions to gain entry to the home were inaccurate. They provided a code number but said to follow it with an asterisk but there was no asterisk on the keypad. We had to call for assistance and had difficulty with phone connection. There was a lock box with a key that provided entry. The directions should be changed to reflect the actual lock situation.
