Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cabin with room for family
Publié le 25 oct. 2024 sur HomeAwayOverall it is fine cabin. Kitchen was updated. Getting heat circulated in the cold weather was difficult. Space heaters would have been nice especially since the heat is located only in living room and kitchen areas. There was one but it did not work. Anyone with mobility issues would have issues at this house as the stairs going upstairs (to the nicer bathroom) are very steep. Little kids would be a challenge as the stairs would be scary for them to use. Plenty of beds for everyone but if kids don't want to be away from mom and dad it could be an issue. Worked fine for our situation and nice walking trail close to house.
par un voyageur
Unresponsive Owners
Publié le 21 oct. 2024 sur HomeAwayI would not book this house again. We showed up and the house was not cleaned. We tried to reach out to the homeowners but nobody responded to us. Vacasa/VRBO could not reach them either. We had no power Friday so we stayed somewhere else.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Amy. We are sorry to hear about your experience. It sounds very frustrating, and we appreciate you bringing this to our attention. We take cleanliness and communication very seriously, and we apologize that we fell short during your stay. We will ensure that your feedback is shared with our local operations manager to address these issues with the homeowners. Your satisfaction is important to us, and we hope to have the opportunity to make this right in the future.
par un voyageur
Wonderful house deserves housekeeping
Publié le 18 août 2024 sur HomeAwayWhen we arrived, housekeeping had obviously not been there, nor did they show up after notifying manager, so we had to clean it ourselves. Fortunately, there were plenty of cleaning supplies, towels and linens. We were told that we would be credited the housekeeping charge, and I'm waiting for it to show up on my statement. The house itself is lovely and conveniently located for hiking, white water rafting (We used High Country Expeditions and couldn't have been happier). Bring an extra fan (and extension cord) if its hot, as there is no AC upstairs, where 3 of us slept, and it can get quite hot! The loft bed is hard, but the rest of the beds are comfy. The highway noise does quiet down at night, which was nice.
Bring your own foil, wraps, oil, and a non-stick med fry pan if you want one (there was large and small stainless steel). Basic spices provided, TP, soap, shampoo, etc.
Look for a new toaster, as the white one we used caught on fire (and had apparently before also). Overall, it was a lovely place to stay...other than hot nights and having to do our own cleaning.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Publié le 11 août 2024 sur HomeAway
par un voyageur
Avoid this rental!!
Publié le 2 oct. 2023 sur HomeAwayThere was long hair all over the downstairs bathroom, walls, floor- everywhere. Disgustingly dirty floor. I don't think it had been mopped for a long long time. I cleaned before my family arrived. The toilet upstairs was only half cleaned
The coffee maker had old used and moldy grounds from the previous use. There was a large load of half dried towels in the dryer. There was a stack of plates in the cupboard that each was so dirty it seemed like butter was smeared on each one. A bowl with cobwebs and mouse droppings. Empty bottle of pellet stove lighter fluid so had to use lit paper towels to light the stove, no working lighter.
The list is much longer than this. I’m not sure what cleaning standards they use here.
Commentaires de Gestion de l’hôtel
5 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Karen. We regret to hear that we were unable to provide you with a pleasant stay.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur de Glendale
Lovely Log Home!!
Publié le 28 sept. 2023 sur HomeAwayBeautiful home, awesome kitchen, plenty of places to sit and sleep and close to LoLoma Lodge where we were taking part of a family wedding, Wish we could have stayed longer! Only issue is if you open the windows at night, there is some road noise from trucks using their airbrakes in that stretch of the highway. Otherwise perfect place.
par un voyageur
Great time, great location, great groundskeeper, would recommend
Publié le 7 juill. 2023 sur HomeAwayFantastic stay for family and friends who visited over the holiday. Great location and just far enough out of town for privacy. Love the house and river location. Groundskeeper was very nice and personable. --- 5 stars all around. Only recommendation is replacing door knobs on doors in the house. -- i recommend they are replaced as a few are falling off doors and i could see someone getting stuck in a room and that wouldnt be good ;). -- will definitely recommend and would love to stay here again
par un voyageur
Perfect for a Group or Family Getaway!
Publié le 4 juin 2023 sur HomeAwayWonderful home! Roomy, spacious kitchen and living areas. Perfect for 3 generations of our family, in town for a wedding just up the road at Loloma Lodge. Tons of space for everyone to spread out or gather together! Nice back yard for Bocce Ball or other games. Big table for games and meals.
Comfy beds and furniture. Very clean and cozy.
Only thing off was that there weren’t any extra towels. As it turned out, we discovered on our final day that they were all in the dryer, along with a couple sets of sheets. Because there was so much crammed in the dryer at once, all were still damp and a bit stinky. Needed to be washed again.
Tried to communicate with local contact “Kevin”(?) a couple of days before our trip but did not revive a response to call or email. Sent a text and got a reply “wrong number”. May need to update the contact information in the listing. Also, the access to the deck overlooking the river is through the neighboring property and not clear how to get there. Signage and more clear instructions would be helpful. We felt like we might be trespassing.
Aside from those minor glitches, we can’t say enough good things about the home, amenities, yard. We would come back again and again and recommend this home very highly. The setting was spectacular. We felt at home as soon as we stepped inside. Can’t wait to go back!!!
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. We have made our local operations manager aware of the cleanliness and will ensure that more attention to detail is made when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.
par un voyageur
Mountain Biking the McKenzie Trail
Publié le 19 mai 2023 sur HomeAwayProperty was awesome for a group of 6 riders. Close to the town of McKenzie Bridge, kitchen very well equipped. Clean and spacious. I would stay again.
par un voyageur
not on water
Publié le 20 févr. 2023 sur HomeAwaycute! however no water 16 hrs no electric all day till night time not once did our host check on us!!! Towels moldy smell had to was all of them ourselves!!
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Aura, we sincerely apologize for the disappointment. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests in addition to being readily available to assist in addressing any questions or concerns that might arise. We appreciate the opportunity to address any outlying concerns with our local team to ensure our service standards are being thoroughly met. We hope for an opportunity to better serve you in the future.
