Note fondée sur 248 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par corinne
Étape d une nuit
Publié le 31 juill. 2016 sur HotelsSéjour d une nuit, personnel très agréable et souriant. Chambre correcte, spacieuse et propre et assez calme. Clim un peu bruyante mais ça va, on est content de l avoir par 39 degrés dehors!
par annie
Publié le 20 juin 2015 sur Hotels
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Manager Nik, Gestion de l’hôtel
Hello hotels.com guest, why be anonymous in placing negative review after we provided good service. I think I know of you, aren't you the one who had battery problem after driving 10 hours and took your anger on us by showing your attitude. Why hide your identity? Just writing some words does not help us, you need to tell us why you are unhappy after providing good service.
par un voyageur
Publié le 21 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par Manager Nik, Gestion de l’hôtel
Thank you for experiencing our hospitality and we look forward to sertving your rest staty needs once again in near future. Come and stay here again soon.
par un voyageur
Publié le 7 avr. 2024 sur Hotels
Need to get new pillows, they were awful.
Commentaires de Gestion de l’hôtel
11 avr. 2024 par Manager Nik, Gestion de l’hôtel
Thanks you for the review.We will work on getting new pillows but really all you had to do was call front desk and ask for some.
par un voyageur
Perfect overnighter
Publié le 10 mars 2024 sur HotelsVery clean and comfortable. Excellent beds. We stopped for the night on the way northbound. Perfect for the night and even a multi night stay. We would definitely return.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Nik, Gestion de l’hôtel
Thank you for the review. We are glad to be of service to your rest needs.Please come again soon.Manager NikRodeway Inn & Suites, Blythe, CA
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Stay was ok amenities soap or to good shampoo only towels remind me of high school gym showers comfortable loud heater.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Manager Nik, Gestion de l’hôtel
Thank you Mark for the review.We are trying our best to be compatative with the resources we have at out disposal. I am aware of the ac/heater being loud and looking to get heating contractor come check it out. As soon as he gets time to take a look at it, it will be fixed.Regarding soap and shampoo, we use choice approved vendor to give the guest thin bar of soap instead of thick bar because once used for the day the soap is thrown to dumpster. We are doing our part of reducing the waste in landfill which affects our water system. I hope you see the point I am trying to make here. Our efforts are to reduce waste which affects us all one way or other. If you need extra soap/shampoo we are a phone call away.I hope to have answered all your issues and we hope that you will consider us again soon.Have a great day.
par un voyageur
Publié le 22 janv. 2024
Average motel. States they are “pet friendly” but they are not. You will be charged $50 non refundable pet cleaning fee, and pets are not allowed on the beds. Owner lectured me for 15 minutes on all the rules and policies regarding pets. I had no choice but to take the lecture and sign an additional document confirming consent to be charged extra money and possibly more again after check out for repairs and additional cleaning time. “If I find dog hair on those beds, I will be charging you extra!” Do not bathe your dogs, pick up your dog poop! Don’t let the dogs chew on the furniture! Respect my property! The lecture went on and on and on. I was super tired and just wanted to get to the room and sleep. There was so many events going on around the area every motel was booked to max capacity. So we had no choice but to stay there. I couldn’t cancel or would be charged $150 cancellation fee. It was ridiculous! I think she knew we had no other options and couldn’t cancel. There was no other places open! I’m a responsible pet owner, I clean up after my little pug. She doesn’t chew on furniture or destroy motel rooms. We are good guests. We always respect people’s property. I resent having to listen to a 15 minute lecture about all the owners past problems with past guests and their pets. She just assumed we where going to cause damage and make an awful mess. So we paid $70 extra for pet deposits and non refundable cleaning fees. We had no choice!
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Nik, Gestion de l’hôtel
I understand you were told of our pet policies and you did not like to be told. Many people do not do what they are supposed to do being responsible pet owners. We have to make sure you abide by our rules as other guests do not like dog hair on the bed hence we have to stress our policy. Also we charge 25/day non refundable pet fee. You stayed for 2 days that is why the pet fee charge was 50. Please check the pet fees before posting wrong information. As you said all other motels were booked because of the event in town. You booked a non cancellable reservation. Means if you cancel you would forfeit the room charge because we hold the room for you in the busy season. Also we did not ask you to take the reservation but you chose to stay here and that is not our fault. We take pride in our motel rooms that is why many of our guests prefer our Inn. I understand you will not be staying at our place in future which is OK. You wanted to cuddle your pet and had created lots of mess in our room. We should have charged you 250 for creating room mess but we did not. We have to enforce out rules for other guest needs as well.Manager Nik
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Very uncomfortable bed. Bathtub sloped making it easy to lose your balance in the shower. Coffee(?) spilled down the back of the bathroom door and wall. Toilet leaked. In room, one soap, the size of a miniature candy bar for 2 people. Towels were old, small and stiff. There was cable TV and internet service. Able to park car outside of our room.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Nik, Gestion de l’hôtel
Thank you for your review. We are working on issues you experienced although many of our guests enjoy staying at our inn who find our beds to be comfortable. They appreciate the efforts we are putting in to reduce the effect on used soap in landfill and wish you would consider using thinner soap than thicker soap. The soap is a good quality choice recommended product.Manager Nik
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Improper ventilation in the plumbing system, which made the toilet make noise off and on throughout the night, chairs dirty and stained, dusty, no hand soap, drapes faded, sloppy repair work.
Commentaires de Gestion de l’hôtel
18 janv. 2024 par Nik, Gestion de l’hôtel
Ventilation in pluming system? there is no ventilation.Chairs are just fine. That is how they look not dusty.Drapes are ok. You can always call if there are any missing items. All is well.
