Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2024 sur Expedia
par un voyageur
Publié le 20 juill. 2024 sur Hotels
par un voyageur
House keeping Please.
Publié le 20 juill. 2024 sur HotelsUnfortunately the smell in our room became 😕 worse through the night. My sister and grandson were nauseated from it. The floor was dirty. Couldn't get the door to shut all the way to lock it. Didn't feel safe.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Harold,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in the cleanliness of our accommodations, as this is incredibly important to us. In addition, we're sorry to hear about any issues regarding the door. Our housekeeping and maintenance teams will be sure to look into all of your comments further so that improvements can be made where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
The room was old and had a very strong sewer the odor.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Cindi, Thank you for being our guest during your time in the area and for sharing your comments. Please accept our sincere apologies for any discomfort you felt during your stay. We've notified housekeeping of your concerns regarding the room so that they can ensure every guest is welcomed by a fresh scent. It's our hope you will consider joining us again in the future so that we can change your perceptions and ensure a more comfortable experience.
par un voyageur
Worst hotel experience
Publié le 17 juill. 2024 sur HotelsHonestly the worst hotel room and experience we’ve ever had. Had to ask for clean sheets because ours were dirty. Grounds and the building were in disrepair. The hotel host was nowhere to be found when we went to checkout and the free “breakfast” was in the locked office. We had to call her personal cell phone number to get the host to unlock the office door. Couldn’t get out of there fast enough.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Tracy,What you have described in your review is disheartening, and we sincerely apologize for the issues you dealt with. Rest assured, we will share your constructive comments with our leadership team to ensure our guests have a top-notch experience. Thank you for taking a moment to share your concerns, and we wish you all the best.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Everyone was friendly. Place was clean just run down a bit. Bed was comfortable and had cable. Had a little fridge, microwave and coffee pot.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
par un voyageur
Clean but Dinky and Dark
Publié le 30 juin 2024 sur HotelsStaff did the best they could but building was designed wrong. Room was less than 300 sqft. You had to close door to access sink, toilet or mirrors. Shower so small it was hard to turn. Had to dry off outside of shower Heard everything neighbors said. Not a safe enjoyable experience.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Robert,Thank you for taking a moment to share your experience. We're sorry to hear your stay fell below expectations, though we appreciate your praise for our team members. Your feedback regarding our property and the noise has been noted, as we are always seeking ways to enhance the guest experience. We hope to have the chance to welcome you back in the future for a more pleasant visit.
par un voyageur
Publié le 25 juin 2024 sur Expedia
par un voyageur de Nampaid
Publié le 21 juin 2024 sur Expedia
Nice front desk person for our late night arrival. The bed sheets were clean. The air conditioner worked. The carpet was dirty. The lock on the door did not work. The area around the building was cluttered and unkept. We had 2 bath towels and one hand towel but no wash cloths. Felt like this room was overpriced for what we received.
Commentaires de Gestion de l’hôtel
26 juin 2024 par General Manager, Gestion de l’hôtel
Dear Debra,Thank you for reaching out. We're glad you enjoyed our front desk service, clean sheets, and effective AC. However, we regret that other aspects of your visit fell below your expectations, especially regarding our property and accommodations. Rest assured, our team will address your concerns immediately and ensure we're always upholding our standards. As your travels continue, we wish you well and hope you consider returning and giving us another chance to change your perceptions.
